Contract Spy
Hybrid (Manchester, UK)
Role: Business Analyst - Customer Communications Location : Hybrid, 2 -4 days per week in East London or Manchester Start: ASAP, likely early 2026 Duration: 6 months initially, plus likely extension (Inside IR35) This is an exciting opportunity to be part of a dynamic large-scale operation in the financial services industry. Are you a strategic thinker with a flair for customer communications? Do you enjoy turning complex project change in to clear, actionable messaging that engages customers? We are seeking a Business Analyst to join our customer communications workstream, driving communication strategies, planning and tracking activity. You understand the power of clear communication and can translate complex changes into simple, engaging messaging. Key Responsibilities · Drafting, maintaining and managing customer communication plans, ensuring clarity and consistency. · Tracking all communication activity across channels, maintaining...