6 senior delivery lead jobs found in London, remote

CX Manager required to join our leading Customer Experience Team. What you'll get to do: Account & Project Management Main client point of contact for multiple clients, spanning different industries but all under the web/eCommerce umbrella Get to understand a clients' businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions Central point of contact for all internal specialists to feed into eg UX/UI/consultancy/data/AI/developers and analytics Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Build strong client relationships to create a pipeline of future work Creative Management Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client Customer...

Job Purpose: Working within the Single Customer View project team, you'll support Innovate UK Business Growth by improving data quality, streamlining Salesforce CRM structures, improving guidance and supporting the reporting and data insight needs of the team. You'll work closely with the Senior Data Analyst and Delivery Operations Lead to ensure data is accurate, consistent and ready for use.   As a Data Analyst your main responsibilities will be: Resolve data quality issues, including deduplication, correction of inaccurate data and consolidation of records. Support improvements to the Salesforce CRM interface, including reorganising Objects, removing unused fields and strengthening validation rules. Improve data collection processes, guidance and monitoring to ensure accuracy and consistency. Support the creation of new reporting templates, processes and requirements. Contribute to continuous improvement of the beneficiary triage process....

Job Title: UX Researcher Location: Remote (with occasional travel required to the London Paddington office as needed) Job Type: Contract (Inside IR35) Key Responsibilities - Lead and deliver in-house user testing projects (face-to-face or online), including setup, recruitment, moderation, data collection, analysis, and debrief. Collaborate with external agencies to support recruitment. - Act as a UX research authority, advising on the most effective tools and methodologies to address business challenges. - Manage end-to-end onsite website survey projects (scripting, analysis, debrief) and analyze real user behavior to generate optimization ideas and support discovery research. - Partner with Product Managers, UX/UI designers, and copywriters to ensure best-in-class user experiences across web and app platforms. Share findings and ensure insights are actionable. - Champion the customer voice across Digital, ensuring product roadmaps, optimization backlogs, and...

Programme Manager with extensive experience including experience managing small programmes of work needed to join our team This is a London based Contract role This role requires someone with experience with the successful delivery of an E-commerce migration/Re-platform The opportunity: You lead teams to deliver high quality, complex project(s) on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You work closely with the Account Director to achieve productivity goals and contribute to the organisation's overall success. What you'll be doing: Accountable for all delivery across the programme Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme Create and implement...

WWT EMEA has an opportunity for a seasoned Programme Manager with deep expertise in cloud infrastructure, large-scale cloud migration, and complex technology transformation programmes.   The ideal candidate will lead multi‑stream cloud and infrastructure portfolios, manage strategic delivery across cross‑functional teams, and drive the successful migration of applications, data, and platforms to modern cloud environments.   This is a contract Role & Outside IR35   Programme Manager   Contract Duration: 6 months Contract   Location: Remote, United Kingdom (With Occasional travel to London)   Job Description:   Essential Skills: Proven experience as a Programme Manager delivering enterprise-scale cloud and infrastructure transformation programmes. Strong hands-on programme oversight across cloud migration, landing zone build-out, network integration, data migration,...

Who Are We? Xcelirate develops technologically-advanced platforms which are accessed by thousands of users every minute! We are proud to offer a workplace where the sharpest developers come together to strategically plan and swiftly execute practices which see us maintain our existing market dominance and attain global expansion. We owe our success to our customers who have seen us grow across a decade, and our talented team who have made that growth possible!   What are we looking for? We are looking for a Senior Technical Writer who will own and maintain the single source of truth for how the products we build and operate actually work. You will be responsible for a living, authoritative record of how the products behave, how the business uses them, and what really happens when someone presses a button or a workflow runs. You are suitable for the role if you've also held positions such as Systems Analyst or Knowledge Manager. Most of what you’ll...