79 customer service jobs found in London, greater london

Role Title:  SAP Technical Architect Contract Length:   3 months Engagement Type:   Umbrella or PAYE Location:   London – Hybrid (2 days per week in the office)   (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK)   The SAP Technical Architect will be responsible for the technical design, architecture, and oversight of SAP solutions across various deployment models, including on-premise, private cloud, and public cloud environments. This role involves translating complex business requirements into robust, scalable, and secure technical solutions, ensuring adherence to architectural best practices and leveraging SAP Business Technology Platform (BTP) for extensibility, integration, innovation. The architect will provide expert guidance on technical constraints, integration patterns, security, and performance optimization, while also assessing the technical impact of continuous innovation...

Department: Workplace Services Team: Service Desk Location: London; 5 days in office Position type: Contractor (umbrella – inside IR35) until 28th August 2026   What the hiring manager says   “We are looking for a self-motivated and versatile individual with a wide range of abilities, exceptional communication skills and an outgoing personality. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement.” Head of Service Desk   About the Team   You will be joining a committed and highly experienced global team, supporting circa 850 staff located across the globe. Alongside the day-to-day application support and service desk work streams, the team also contributes to the successful delivery of GSMA events. The MWC and M360 series of events including MWC Barcelona, as well as...

Location: London, Marlow Business Function: Internal Technology Full time or Part time?: Full Time Vacancy Type: Day Rate Contract Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?     Join our IT Team!  IT systems play a pivotal role in Softcat's success. As our business grows and evolves it is essential, we have a set of reliable, scalable yet flexible systems that are designed to ensure ease of doing business for our customers and employees. The Business Systems Team are responsible for the design, delivery, and management of these key business applications. Success. The Softcat Way.   Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Department: Workplace Services Team: Service Desk Location: London; 5 days in office Position type: Contractor (umbrella – inside IR35) until 28th August 2026   What the hiring manager says   “We are looking for a self-motivated and versatile individual with a wide range of abilities, exceptional communication skills and an outgoing personality. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement.” Head of Service Desk   About the Team   You will be joining a committed and highly experienced global team, supporting circa 850 staff located across the globe. Alongside the day-to-day application support and service desk work streams, the team also contributes to the successful delivery of GSMA events. The MWC and M360 series of events including MWC Barcelona, as well as...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical...

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, AI Business Solutions, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Job Description Telefónica Tech is looking for a Contract Day Rate Dynamics 365 Finance Support Consultant to join our growing AI Business Solutions team. You’ll play a pivotal role in delivering exceptional service to our customers, using...

The Foreign, Commonwealth & Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK 's security, defend our values, reduce poverty, and tackle global challenges with our international partners.   As a 2nd Line Support Analyst your main responsibilities will be to:   Engage with End Users, completing resolution activities in line with Tech Bar and Incident Management processes, within the agreed OLAs and KPIs for the applicable services. Provide excellent customer service to End Users. Deliver deskside support for users, resolving issues related to desktops, docking stations, and display equipment. Provide comprehensive printer support, including toner replacement, relocation, and fault diagnosis/repair. Ensure compliance with asset management processes and maintain accurate stock control records. Develop Knowledge...

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35   Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests. Manage and support EUC devices , including laptops, desktops, and related peripherals. Administer, configure, and troubleshoot Windows 11 operating systems. Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration...

About the Role The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead. The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Responsibilities · Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. · Solution Design and Development: Lead the design and development of custom solutions within Dynamics 365 and Power Platform, ensuring they meet business needs and align with best practices. · System Integration: Integrate Dynamics 365 with other systems and applications, ensuring seamless data flow and process automation. · Customization and Configuration: Customise and configure Dynamics 365 and Power Platform applications to meet specific business requirements. · Technical Leadership: Provide technical guidance...

Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a postholder in situ), preference may be given to candidates who meet all of the essential criteria and hold active security clearance   The Role Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate. Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs.   Main Responsibilities As a Service Desk...

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35   Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests. Manage and support EUC devices , including laptops, desktops, and related peripherals. Administer, configure, and troubleshoot Windows 11 operating systems. Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration...

Job Title: Product Manager – Golden Phoenix Data & AI Foundations Department: Technology Digital Delivery – Supply Trading & Shipping Contract: Inside IR35 Domain (Finance / Utilities.. etc): Finance Base location: London Hybrid work options (number of days on site) : 4 Days onsite needed at London office Role Overview: We are seeking a Product Manager to lead the strategy, development, and scaling of three foundational product areas within the Data & AI portfolio: Unstructured Data Service Variable Latency Streaming Core AI Components These capabilities form the backbone of next‑generation AI, and business intelligence across bp’s Supply, Trading & Shipping organisation. The Product Manager will define product strategy, prioritise outcomes, and work closely with delivery leads, engineers, data scientists, other delivery teams, and business stakeholders to deliver scalable,...

Senior ERP Transformation Business Analyst (day rate contract) { ʺdescription ʺ: ʺ Job Introduction The Senior Finance Transformation Business Analyst 's role will be responsible for working with both Business and IT to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance. Main Responsibilities • Leadership role in the e2e lifecycle delivery of an ERP system in a Financial Institution • Decomposition of as-is data elements used in Financial reporting and working with technical data modellers to construct target data models • Preparation for and leading participation in Discovery phase with ERP vendor to turn Business Requirements and TOM principles into implementable functional design • Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and...

Job Introduction We are seeking a versatile and proactive Information Security & Privacy Specialist to join Handelsbanken UK which is currently undergoing a major technology transformation programme. The successful candidate will a key member of the Secure Change Community of Practice, playing a critical role in ensuring that the Bank’s security and privacy processes, tooling and ways of working allow our Embedded Security Consultants to integrate security seamlessly into change initiatives from inception through delivery.  The Bank operates a model where information security consultants are embedded into workstreams acting as the security lead for that delivery team. An established Secure Change Community of Practice supports these embedded security consultants, facilitating knowledge sharing, owning & developing security and privacy processes/tooling, supporting embedded consultants to solve infosec and privacy problems and providing expert data privacy...

Job title : Business Analyst – SAP RISE Migration (Trips Data) Location: London, EC3R 8AF Hybrid: 1 day a week in the office Contract length: 6 months Rate: £ competitive PAYE   Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for Business Analyst to work for Booking.com.   Role Overview We’re looking for a hands-on Business Analyst to accelerate discovery for a SAP Migration programme.   You will investigate the domain space and translate stakeholder needs into clear, actionable requirements that guide teams involved in delivering a successful migration.   This role suits a Business Analyst who can operate with high autonomy: shaping problem statements, aligning stakeholders, documenting requirements to a high standard, and ensuring the resulting changes deliver measurable improvements for customers.   Roles &...

Senior Product Designer - Contractor - 12 months (Maternity Cover) Day rate: £450 3 days a week The Role Modern Milkman is a return and reuse grocery delivery service on a mission to reduce waste. We deliver fresh milk, groceries, and household products to customers' doors in returnable glass bottles, reusable containers, and recyclable packaging — working directly with independent farmers and suppliers to keep things local and sustainable. As we continue to scale, we're looking for a customer-centric Product Designer to elevate our product experience and embed strong design and research practices across the business. You'll be a creative thinker with a genuine passion for research and the drive to see work through from concept to measurable outcome. A key focus will be supporting our CRO efforts, so experience in this area is a big plus. What You Will Do... Take the lead on all things product design: You’ll take charge of the...

QA Tester (Day rate Contract) { ʺdescription ʺ: ʺ Job Introduction Handelsbanken UK is embarking on a digital transformation programme to enhance the customer experience through increased choice and flexibility around our digital channel proposition. Working closely with Group colleagues, the UK Bank will deliver an ambitious programme of work to the core online and mobile platforms that will afford improved functionality and a more seamless user experience. The automation Test Analyst supports of our IT modernisation efforts who will be required to drive forwards the multi level testing of key system developments. This role will be responsible for testing a catalogue of new features, working collaboratively with UK and Swedish development teams, whilst focusing on the timely delivery of agreed outcomes that meet both business and customer needs. This role is to enable a fast feedback loop for the development teams working on business-critical features. You will be looking...

Job Title: Product Manager – Golden Phoenix Data & AI Foundations Department: Technology Digital Delivery – Supply Trading & Shipping Contract: Inside IR35 Domain (Finance / Utilities.. etc): Finance Base location: London Hybrid work options (number of days on site) : 4 Days onsite needed at London office Role Overview: We are seeking a Product Manager to lead the strategy, development, and scaling of three foundational product areas within the Data & AI portfolio: Unstructured Data Service Variable Latency Streaming Core AI Components These capabilities form the backbone of next‑generation AI, and business intelligence across bp’s Supply, Trading & Shipping organisation. The Product Manager will define product strategy, prioritise outcomes, and work closely with delivery leads, engineers, data scientists, other delivery teams, and business stakeholders to deliver scalable,...

Opening: Join the Mission At ByDesign Secure, we believe that world-class security shouldn't be an afterthought—it should be the foundation. We are an independent, outputs-based consultancy dedicated to solving the most complex data assurance challenges in the UK public sector. Currently, we working on a landmark transformation of a cross-government secure IT system. This is an exciting opportunity to help architect a private cloud environment from the ground up and modernize the end-user services that power national decision-making. We don't believe in "billing by the hour" or rigid hierarchies; we are a lean, expert team focused on delivering high-impact technical outcomes. If you are a self-starter who thrives on autonomy and wants to see your engineering or architectural decisions shape the future of sovereign security, we want to talk to you. Technical Product Manager Reference ID: BDS-TPM1 Are you a Technical Product Manager with a passion for delivering...