2 salesforce business analyst jobs found in London

Job Introduction Main Responsibilities As the Salesforce (Financial Services Cloud) Analyst this role will work closely with the Salesforce tech and product team to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance. Key Responsibilities Work on Salesforce FSC projects as a functional expert in the areas like customer onboarding, customer 360 and case management. Work with key stakeholders to ensure that 'To Be' end user processes are appropriate, documented and understood by end users and handed over to the tech team. Ensure a good understanding of all aspects of CRM project, both technical and non-technical. Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and non-functional). To document the requirements in the form of user stories supported...

Job Introduction Main Responsibilities As the Salesforce Developer this role will work closely with the Salesforce Technical Lead and Lead architect to help with the development, Integration and configuration of Salesforce platform and performing the day to day operations to maintain the platform by partnering with people across the business and broader IT team to deliver customer value through the extension of CRM services. Work on Salesforce FSC projects to integrate with 3 rd party SAAS systems and internal on Prem systems leveraging APIs, different integration patterns and tools. Leverage the existing DevOps tools and methodologies (Azure DevOps) for deployments of user stories/tickets/bugs. Analyse requirements and translate them into technical solutions especially around Integrations. Design, Build, and test applications ensuring high-quality delivery. Also, integral part of the Run/Ops team of Salesforce to help with BAU requests and maintain the...