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37 customer service jobs found in London

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Contract Spy
Oct 15, 2026
6 Months or more
AI Engineer at Handelsbanken Plc, London, 12 Months, £Day Rate
Contract Spy London, UK
AI Engineer - 12 Month Day Rate Contract Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen their...
Contract Spy
Oct 12, 2026
6 Months or more
AI Engineer at Handelsbanken Plc, London, 12 Months, £Day Rate
Contract Spy London, UK
AI Engineer - 12 Month Day Rate Contract Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...
Contract Spy
Oct 16, 2026
6 Months or more
Senior Service Designer at Layer7, UK Offices, 6 Months, £485 per day
£485 per day
Contract Spy 71-75 Shelton St, London WC2H 9JQ, UK
Location: Hybrid - Onsite will be any UK site Hubs Rate: £485 per day IR35 Status: Inside IR35 Clearance: BPSS Role Overview We are seeking an experienced Senior Service Designer (SFIA Level 5) to lead the design and improvement of complex, user-centred services within a government or public sector environment. The successful candidate will work across multidisciplinary teams to shape end-to-end service experiences, ensuring services are accessible, intuitive, and aligned with Government Digital Service (GDS) standards. This role requires a strategic thinker who can balance user needs, business objectives, policy requirements, and technical constraints to deliver effective service outcomes. Key Responsibilities Lead end-to-end service design across the full service landscape, ensuring a seamless and coherent user experience across multiple touchpoints, channels, and organisational boundaries. Support agile delivery squads in the development and...
Contract Spy
Oct 15, 2026
6 Months or more
Digital Delivery Manager at Handelsbanken Plc, London, 12 Months, £Competitive Day Rate
Contract Spy London, UK
Digital Delivery Manager (12m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...
Contract Spy
Oct 15, 2026
6 Months or more
DevOps and Automation Engineer at Tokio Marine, London, 6 Months, £Contract Rate (Outside IR35)
Contract Spy London, UK
DevOps and Automation Engineer Contract: Outside IR35 Duration: 6 months   Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.   This assignment will be to work with the DevOps and Automation Manager to create and deliver the DevOps and Automation roadmap with a heavy focus on “Everything Ephemeral” including Agentic AI and ephemeral environments.   Key responsibilities and deliverables: Liaise closely with IT Delivery Managers, including...
Contract Spy
Oct 12, 2026
6 Months or more
Process Change Analyst at Aviva, London/Remote, 6 Months, £Contract Rate
Contract Spy Hybrid (London Area, United Kingdom)
Process Change Analyst Location: London, UK-wide (50% remote), with occasional travel to Worthing IR35 Status: Inside IR35 Contract Duration: 6 months   A bit about the job   We’re looking for an experienced Process Change Analyst to support business transformation and continuous improvement across our Global Corporate & Speciality (GCS) business.   Working closely with Operations, Underwriting, Product, Pricing, IT and Change teams, you’ll play a key role in understanding how processes operate today, identifying opportunities for improvement and helping shape more efficient, customer-centric ways of working.   You’ll investigate operational challenges, uncover root causes and develop practical, evidence-based recommendations to simplify processes, reduce duplication and rework, improve service outcomes and support sustainable business change.   From mapping end-to-end processes and...
Contract Spy
Oct 12, 2026
6 Months or more
Software Development Team Lead - DV Cleared at Deloitte, London, 12 Months, £Contract Rate
Contract Spy London, UK
Job Title: Software Developer Team Lead Location: London (3 days onsite) Duration: 12 Month Contract Start Date: ASAP IR35: Inside Clearance: Active DV Security Clearance required   Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.   Role We are seeking an experienced Senior Developer to provide technical leadership for the delivery of an AI-enabled Defence tasking and workflow platform. The role will help shape a secure application that combines Python/FastAPI services, React and TypeScript user interfaces, Camunda workflow...
Contract Spy
Oct 09, 2026
6 Months or more
Digital Delivery Manager at Handelsbanken Plc, London, 12 Months, £Competitive Day Rate
Contract Spy London, UK
Digital Delivery Manager (12m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...
Contract Spy
Oct 08, 2026
6 Months or more
Salesforce Developer at Handelsbanken Plc, London, 12 Months, £Competitive Day Rate
Contract Spy London, UK
Salesforce Developer (12m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen...
Contract Spy
Oct 08, 2026
6 Months or more
Senior Insights Manager at Climate Impact Partners, London/Remote, 6 Months, £Contract Rate
Contract Spy Hybrid (London, UK)
  ABOUT US Climate Impact Partners delivers solutions for climate action. We are carbon market specialists and a go-to partner for every stage of the net zero journey. With over 25 years of industry experience and fuelled by a relentless drive for rapid action and results, we have made it our mission to urgently ensure a thriving future for all life on earth. We do this by providing an end-to-end service that delivers high-quality, thoroughly vetted climate projects which reduce carbon emissions, improve health and livelihoods, and enhance biodiversity. Together with our clients and project partners we have been responsible for the reduction or removal of more than 144 million tCO2e. Check out our Impact Report to learn more about us and some of the work you could help us drive forward. What sets us apart: Boundless, urgent ambition. We are accountable, relentless, resilient. Courage to innovate. We are courageous,...
Contract Spy
Oct 08, 2026
6 Months or more
DevOps and Automation Engineer at Tokio Marine, London, 6 Months, £Contract Rate (Outside IR35)
Contract Spy London, UK
DevOps and Automation Engineer Contract: Outside IR35 Duration: 6 months   Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.   This assignment will be to work with the DevOps and Automation Manager to create and deliver the DevOps and Automation roadmap with a heavy focus on “Everything Ephemeral” including Agentic AI and ephemeral environments.   Key responsibilities and deliverables: Liaise closely with IT Delivery Managers, including...
Contract Spy
Oct 06, 2026
6 Months or more
Salesforce Functional Architect at Handelsbanken Plc, London, 6 Months, £Competitive Day Rate
Contract Spy London, UK
Salesforce Functional Architect (6m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers,...
Contract Spy
Oct 06, 2026
6 Months or more
Salesforce Developer at Handelsbanken Plc, London, 12 Months, £Competitive Day Rate
Contract Spy London, UK
Salesforce Developer (12m Day Rate Contractor) Job Introduction Handelsbanken combines a long-established relationship banking model with secure, resilient, and customer-focused technology. Our technology teams enable the Bank's decentralised way of working, delivering systems built for stability, trust, and long-term value. We are on a multi-year technology and digital transformation journey to enhance customer experience and improve how colleagues work together. By modernising platforms, simplifying processes, and better connecting data and systems, we help relationship teams focus on customers and less on complexity. Our decentralised culture extends to technology. Teams are trusted to take ownership, make informed decisions, and deliver sustainable, high-quality solutions. We value engineering excellence, pragmatic problem-solving, and strong collaboration across technology, business, and risk. We offer technologists the opportunity to build lasting careers, deepen...
Contract Spy
Oct 05, 2026
6 Months or more
Software Development Team Lead - DV Cleared at Deloitte, London, 12 Months, £Contract Rate
Contract Spy London, UK
Job Title: Software Developer Team Lead Location: London (3 days onsite) Duration: 12 Month Contract Start Date: ASAP IR35: Inside Clearance: Active DV Security Clearance required   Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.   Role We are seeking an experienced Senior Developer to provide technical leadership for the delivery of an AI-enabled Defence tasking and workflow platform. The role will help shape a secure application that combines Python/FastAPI services, React and TypeScript user interfaces, Camunda workflow...
Contract Spy
Oct 01, 2026
6 Months or more
FSS/SAP S4HANA Transformation Lead at Greencore, London/Spalding/Remote, 6 Months, £800-£1000 per day
£800 - £1,000 per day
Contract Spy Hybrid (London, UK)
Role: FSS Enablement Lead (S4/Hana Transformation) Contract: 6 months (Inside IR35) Rate: £800-£1000 (per day) Location: London/Spalding (the role benefits from remote working with expectation to travel to different sites when required)   Why Greencore? Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots...
Contract Spy
Oct 01, 2026
6 Months or more
Senior Insights Manager at Climate Impact Partners, London/Remote, 6 Months, £Contract Rate
Contract Spy Hybrid (London, UK)
  ABOUT US Climate Impact Partners delivers solutions for climate action. We are carbon market specialists and a go-to partner for every stage of the net zero journey. With over 25 years of industry experience and fuelled by a relentless drive for rapid action and results, we have made it our mission to urgently ensure a thriving future for all life on earth. We do this by providing an end-to-end service that delivers high-quality, thoroughly vetted climate projects which reduce carbon emissions, improve health and livelihoods, and enhance biodiversity. Together with our clients and project partners we have been responsible for the reduction or removal of more than 144 million tCO2e. Check out our Impact Report to learn more about us and some of the work you could help us drive forward. What sets us apart: Boundless, urgent ambition. We are accountable, relentless, resilient. Courage to innovate. We are courageous,...
Contract Spy
Oct 01, 2026
6 Months or more
DevOps and Automation Engineer at Tokio Marine, London, 6 Months, £Contract Rate (Outside IR35)
Contract Spy London, UK
DevOps and Automation Engineer Contract: Outside IR35 Duration: 6 months   Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.   This assignment will be to work with the DevOps and Automation Manager to create and deliver the DevOps and Automation roadmap with a heavy focus on “Everything Ephemeral” including Agentic AI and ephemeral environments.   Key responsibilities and deliverables: Liaise closely with IT Delivery Managers, including...
Contract Spy
Oct 16, 2026
6 Months or more
Senior Mobile Security Developer at Waracle, London/Remote, 6 Months initial, £Contract Rate
Contract Spy Hybrid (London, UK)
Waracle are looking for a Senior Mobile Security Developer (Inside IR35) for an exciting new 6-month initial contract joining our world-class digital technology consultancy, home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.   We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.   This is a UK-based Inside IR35 Contract role, offering the flexibility to balance your professional and personal life, with 2 days a week spent connecting with colleagues in our London or Edinburgh office or on client site. The Role As a Senior Mobile Security Developer, you will define squad-level technical architecture...
Contract Spy
Oct 15, 2026
6 Months or more
Senior Typescript Engineer (Node.js, AWS Serverless) at Codurance, London/Remote, 6 Months, £600 per day
£600 per day
Contract Spy Hybrid (London, UK)
Senior TypeScript Engineer (Node.js, AWS Serverless), FinTech Location: London, Manchester, Leeds, Edinburgh or Bristol (flexible hybrid) Rate: £600 per day. Inside IR35 Duration: 6 months About Codurance We're a software craftsmanship consultancy. We build software for clients, and we care about doing it properly: clean code, solid testing, sensible architecture, and teams that keep learning. Our engineers work embedded with client teams, so you get variety, real ownership, and the backing of a wider community of craftspeople who'll challenge you and help you grow. The role We're looking for a senior contract engineer to work on a financial platform where correctness actually matters. You'll design, build, and run TypeScript and Node.js services on AWS serverless infrastructure. You'll work in a small, cross-functional team alongside product, operations, and customer-facing colleagues, and you'll be the person people go to when they're stuck....
Contract Spy
Oct 15, 2026
6 Months or more
Digital Product Lead (CRM) at Handelsbanken, London, 9 Months, £Competitive Day Rate
Contract Spy London, England, United Kingdom
Job Introduction Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers, Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably. This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe’s safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking. Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who...
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