Contract Spy
Hybrid (London Area, United Kingdom)
Role: Senior Business Analyst - Artificial Intelligence SME
Location: London, UK
Hybrid working: up to 3 days on-site
Start Date: January 2026 / ASAP
Overview of the Department/Section
The DX & Transformation Office, established in 2024, is focused on identifying and delivering opportunities to leverage digital and transformation tools that:
Enhance client experience
Optimise financial performance (revenue, cost, capital)
Automate and streamline operations
Improve productivity
Reduce operational risk
The team applies methodologies such as business process reengineering (BPR) and a broad suite of digital transformation (DX) tools, including:
Automation
Generative AI
Agentic AI
Optical Character Recognition (OCR)
Workflow orchestration
In addition to delivery, the function is responsible for developing and embedding governance frameworks for AI, ensuring responsible and...