14 customer service jobs found in Hybrid

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to...

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35   Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests. Manage and support EUC devices , including laptops, desktops, and related peripherals. Administer, configure, and troubleshoot Windows 11 operating systems. Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration...

Position: Windows & EUC Support Engineer Experience: 7+ years Location: Canary Wharf, UK Hybrid (2 days a week) Inside IR35   Overview We are seeking an experienced Windows & End-User Computing (EUC) Support Engineer with strong expertise in managing and supporting Windows environments, modern endpoint devices, and Microsoft 365 services. The ideal candidate will bring over 7 years of hands-on experience delivering high-quality technical support, troubleshooting complex issues, and managing policies within enterprise environments. Key Responsibilities Provide excellent Windows support for end users, ensuring timely resolution of incidents and service requests. Manage and support EUC devices , including laptops, desktops, and related peripherals. Administer, configure, and troubleshoot Windows 11 operating systems. Create, manage, and maintain Group Policy Objects (GPO) to enforce security and configuration...

Senior IT Service Delivery Manager Contract Reading - Hybrid   Assure service excellence. Enable secure, reliable enterprise IT services. The Senior IT Service Delivery Manager is responsible for ensuring the consistent, high‑quality delivery of MBNL’s enterprise IT services through strategic outsourced partners. Operating at the intersection of business priorities, technology strategy, and supplier delivery, you’ll hold Managed Service Partners to account for performance, security, and customer experience. This is a senior service leadership role requiring strong operational grip and commercial awareness. You’ll own service governance, performance insight, and escalation—while enabling the evolution of enterprise services to meet changing business and shareholder needs.   Why this role matters: Enterprise IT services underpin MBNL’s ability to operate, collaborate, and deliver for shareholders. This...

Department: Project Services & Change Team: Project Services & Change Location: London with hybrid working Position type: 6-month contract (umbrella – inside IR35); ASAP start date (preferably April 2026) What the hiring manager says “This is a very exciting opportunity to join our agile, fast-paced, and versatile team of project and programme professional, driving our Marketing Ambition programme. You’ll lead the delivery of multiple transformation initiatives, connect people and teams across the organisation, and enable effective collaboration with external partners. You will play a pivotal role in orchestrating execution across a number of cross-organisational strategic activities, creating meaningful and tangible impact to the GSMA, its members and the wider mobile ecosystem.” Anna Campbell, Head of Project Services & Change About the team   The Project Services & Change Team in the GSMA provides project...

CX Manager required to join our leading Customer Experience Team. What you'll get to do: Account & Project Management Main client point of contact for multiple clients, spanning different industries but all under the web/eCommerce umbrella Get to understand a clients' businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions Central point of contact for all internal specialists to feed into eg UX/UI/consultancy/data/AI/developers and analytics Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Build strong client relationships to create a pipeline of future work Creative Management Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client...

Location: London, UK - Hybrid Engagement: Day Rate Contract / Fixed-Term Contract Start: ASAP     Shape the Future of AI at a Global Travel Tech Leader Are you an experienced Senior AI Project Manager looking for your next high-impact contract? Collinson, the company behind Priority Pas s, the world's leading airport experiences programme is looking for a driven project delivery specialist to lead significant AI initiatives across our global business.   This is a genuinely exciting opportunity to work, within a business that serve s over 400 million consume rs and partners with household names lik e Mastercard, American Express, British Airways, HSBC and Cathay Pacific.   What You'll Be Doing You'll take ownership of complex, high-profile AI projects from initiation through to delivery. You'll have real autonomy and real accountability, working within a wider AI enthusiastic team   Key Responsibilities...

CX Manager required to join our leading Customer Experience Team. What you'll get to do: Account & Project Management Main client point of contact for multiple clients, spanning different industries but all under the web/eCommerce umbrella Get to understand a clients' businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions Central point of contact for all internal specialists to feed into eg UX/UI/consultancy/data/AI/developers and analytics Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget Commercially minded, able to create and manage budgets and monitor costs and ROI Build strong client relationships to create a pipeline of future work Creative Management Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client...

Location London, Greater London (Hybrid) Department Data Governance Employment Type Contractor Minimum Experience Experienced Who are we:   Billigence is a boutique data consultancy with global reach, helping organisations transform the way they work with data. We specialise in delivering high-impact data solutions across Business Intelligence, Data Engineering, Data Governance, Cloud Data Platforms, and Advanced Analytics. Headquartered in Sydney with offices across the UK, Europe, and APAC, Billigence partners with organisations to design and implement modern data platforms that drive better decision-making and business outcomes. Our teams work on complex, enterprise-scale data programmes across a variety of industries including retail, financial services, and technology. About the role: Billigence is supporting a large-scale MDM transformation...

Job Title: Project Manager E-Invoicing Implementation Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you a results-driven project manager looking to lead high-impact digital transformation projects? We are seeking experienced Project Managers to join our growing e-invoicing Professional Services team. In this role, you will act as a trusted consultant, leading the successful implementation of our e-invoicing platform for large, multinational clients across diverse industries and geographies.You will be responsible for driving both internal and external project teams - from project initiation through to completion - ensuring delivery within scope, timeline, and budget. Collaborating closely with stakeholders across Europe, the UK, and India, you'll showcase your exceptional communication and organizational skills across a range of simultaneous projects.This is a great role for a proactive, highly organized, and client-focused project manager...

Job Type: Contractor   Build a brilliant future with Hiscox     This role is offered as a day‑rate contract (Inside IR35) or a 12‑month FTC, for candidates available immediately or at short notice.   About Hiscox UK     Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.   The Role   We’re looking for a thoughtful and collaborative UX/UI Designer to help shape intuitive, user-centred experiences across our direct-to-consumer digital products. You’ll work closely...

Location Farnborough (Hybrid) Employment Type Contractor Infrastructure Engineer - Contract About the job  We currently have an exciting opportunity for an Infrastructure Engineer to join our existing experienced team.     Our organisation specialises in pioneering solutions within National Security & Defense, emphasising Secure by Design methodologies. As a valued member of our team, you'll contribute to cutting-edge projects, creating highly secure and high-performance software systems. This role requires the highest level of UK security clearance.   Responsibilities are likely to include:  Maintain, improve, and secure SiXworks’ multi-classification, virtualised, collaboration and development environments.  Work with IT infrastructure colleagues to improve SiXworks’ ‘Secure by Design’ capabilities, internally and across its projects. ...

The Programme Manager will need to be able to define, in partnership with the relevant senior stakeholders, programme scope, benefits and business outcomes.  They will also need to coordinate any technology solution assessments, if required, and oversee commercial and procurement processes.  The Programme Manager will deliver the programme and/or project/s to the expected standards of time, quality and budget, including reporting of associated plans, risks and issues to Executive leadership. What you’ll be doing as a   Programme Manager Define and baseline the programme’s scope, plan and budget that will successfully deliver the business outcomes / objectives. Identify, engage and manage direct and indirect stakeholders appropriately in context of their role within the programme, up to and including Executive Director level. Identify and manage RAID items within the programme and escalate where appropriate Attend project initiation...

  As an ERP Programme Governance & Assurance Lead you will manage the day-to-day operation of the ERP Programme from a financial & governance management perspective ensuring high quality delivery of PMO related services across planning, reporting, governance, controls, assurance, finance, business case and administrative support. This role will also support and control change across the programme and support the management of programme dependencies with the 3rd party vendors as well as other inter-programme dependencies within Thames Water. What you’ll be doing as an ERP Programme Governance & Assurance Lead Support with Finance tracking of programme such as the tracking of Programme budget including correct receipting of goods and ensuring POs are raised against orders Support Programme Director with governance cycle and reporting inputs. Oversee the production and quality assurance of portfolio and project reporting,...