8 customer service jobs found in Bristol, bristol city

Job Title: Service Designer Location: Remote (Bristol 1 day per week) Contract Length: 9 Months (Extension Potential) Rate: £400 - £440 per day (Inside IR35)   Key Responsibilities Lead end-to-end service design activities across Discovery, Alpha, Beta, and Live phases. Create and maintain service blueprints, service maps, customer journeys, and service ecosystem models. Work collaboratively within multidisciplinary delivery teams, aligning user needs, business objectives, and technical constraints. Provide expert service design guidance, supporting decision-making, prioritisation, and delivery planning. Coordinate service design activity across multiple teams and workstreams, ensuring delivery to agreed timelines and quality standards. Support and mentor colleagues, contributing to the development of service design capability and best practice.   Requirements Proven experience delivering...

As an interaction designer you will plan, design and participate in research activities with users that helps the teams gain a deep understanding of the people using UKRI services. In this case for the REF29 systems.   You will: •    Provide hands-on interaction design for multiple systems, some of which are being developed in parallel •    Use best practice and standards consistent with the rest of government using the Government Digital Service  (GDS) Framework •    Advise and support software engineers in the development of designs, and iterate gov.uk patterns and components •    Work closely with service designers to gather and interpret evidence from service design walkthroughs and analysis, using this insight to design solutions and communicate well-reasoned rationale to stakeholders, ensuring that chosen approaches are grounded in user needs and service context...

Job Title: Senior Business Analyst - Third Party Risk Management (TPRM) Transformation Location: Bristol, York (Hybrid) Duration: 6 months Contract Inside IR35   This is a contract opportunity for someone who is an experienced Senior Business Analyst with a proven track record of delivering large-scale Third Party Risk Management (TPRM) , Supplier Risk, Procurement, or Governance, Risk and Compliance (GRC) transformation programmes. This role would suit an individual who can quickly establish credibility with stakeholders, work effectively across multiple markets, and drive delivery in a complex transformation environment. You'll be comfortable operating at pace, leading business analysis activities across programme design and implementation phases, and working closely with business teams, technology stakeholders, and SaaS solution partners. The successful contractor will be able to work autonomously while maintaining strong collaboration across...

Job Title: Finance Project Manager Location: York, Bristol Duration: 6 Months Inside IR35   This is a contract opportunity for someone who is an experienced Finance Project Manager with a strong track record of delivering complex finance and reporting initiatives within a large corporate environment. This role would suit a proactive individual who can quickly establish effective governance, coordinate multiple stakeholders, and ensure the successful delivery of critical financial reporting activities to demanding timelines.   You will be comfortable operating in a fast-paced environment, managing competing priorities, and driving accountability across finance teams and key business stakeholders. The successful candidate will be able to work autonomously while building strong collaborative relationships to ensure delivery of key reporting and planning milestones.   Key Responsibilities Reporting Cycle &...

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD’s customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   As a Lead Security Architect your main responsibilities will be to:   Interact with senior stakeholders across departments....

Job Title: Technical Business Analyst Location: Norwich, Bristol, York, or Eastleigh (Hybrid Working) Duration: 6 Months Inside IR35   This is a contract opportunity for someone who is an experienced Technical Business Analyst with a proven track record of supporting large-scale business and technology change initiatives. You'll be comfortable working in fast-paced environments, quickly understanding complex business processes and translating requirements into practical technical solutions. This role would suit someone who can hit the ground running, engage confidently with both business and technology stakeholders, and operate effectively with a high level of autonomy. You'll be experienced in delivering outcomes within agile and hybrid delivery environments and have a strong understanding of systems, data, integrations, and change delivery. The successful contractor will be comfortable balancing strategic thinking with hands-on analysis,...

TLT is recruiting an experienced Contract Migration Lead to support a major transformation programme on a 10 month contract. The role will lead the end-to-end data migration strategy and delivery across multiple systems, ensuring data is accurately transitioned from legacy platforms into new solutions, supporting business continuity and adoption. This assignment will be engaged on a competitive daily rate via an Umbrella Company. The role will be predominantly hybrid, with 2–3 days per week office attendance required in Bristol in line with programme needs. Role Overview The  Contract Migration Lead is responsible for the end-to-end delivery of data migration activities across a large-scale transformation programme within the firm. The role will define and implement the migration strategy, ensuring data is accurately transitioned from legacy systems into new platforms, supporting business continuity and enabling successful system adoption. Working...

The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.   The MOD is one of the biggest public procurement organisations in Europe and the single largest customer for UK industry. It currently manages approximately £20 billion of spend on capital investments in equipment and infrastructure every year. Over the next decade the MOD is committed to spending over £190 billion on equipment and support. The MOD's customers include both the armed forces and national security agencies, and it has a diverse range of requirements, including military fighting vehicles, education services, nuclear submarines and facilities management.   The MOD's aim is to provide its armed forces with the best capabilities to enable them to protect the UK's security and advance national interests,...