Contract Spy
Remote (Bristol, UK)
Working as part of a user centred design team on REF29 Systems delivery, the user researcher will collaborate on user centred design with service designers, interaction designers and content designers, ensuring that the service being designed meets user needs. The user researcher will run user testing sessions, engaging user feedback and working with designers and the product manager to iterate designs to be simple and intuitive.
Main responsibilities:
Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of services
Carry out user research activities: from recruiting participants and preparing discussion guides, to running research sessions and analysing results
Lead colleagues to analyse research data and synthesise clear and actionable findings, including working closely with analytics colleagues to create a rich picture of user behaviour
Communicate...