2 contracts found in Blackpool

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   As a Junior IT Service Manager your main responsibilities will be:To create, maintain and manage knowledge on behalf of the Workplace Computing ProductManage the end-to-end delivery of Workplace Computing Incidents, Problems and RequestsTo utilise knowledge of service management frameworks ensuring ITSM best practice adherenceTo identify trends and establish continual service improvement initiatives to improve UXTo effectively manage stakeholder relationships, building long term collaborative networks with Internal and...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.Working with DWP, you will be helping us to drive our priorities to:Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participationHelp people to plan and save for later life, while providing a safety net for those who need it nowProvide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in societyImprove experience of our services while maximising value for money for the...