Senior User Researcher at Department for Work & Pensions, UK Office/Remote, 6 Months, £Contract Rate
Contract Spy
Hybrid (United Kingdom)
About The Role
We're looking for a Senior User Researcher to lead research on a major data platform migration programme within DWP.
This role sits at the heart of a transformation moving from legacy systems to a modern platform (SAS Viya), ensuring the new environment is shaped around the needs of its users.
You'll work closely with internal users (primarily analysts and data professionals) to understand how they use data day to day, what challenges they face and how the new system should be designed to support both current and future needs.
This is a hands on, senior role where you'll own the research strategy end to end, working closely with stakeholders to drive user-centred decision making and influence outcomes across a complex, technical programme.
As a Senior User Researcher your main responsibilities will be to:
Lead end to end user research across a complex data platform migration
Define and deliver research strategies aligned to...