Contract Spy
Manchester Area, United Kingdom
Job Title: QA and Outcome Testing Analyst – Motor Finance Company
Duration: 6 Months
Location: Hybrid
Competitive Day Rate: Competitive Inside IR35
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We are looking for a detail-oriented and analytical QA and Outcome Testing Analyst to join our Manchester team at a leading motor finance company. This role is ideal for someone who enjoys reviewing processes, testing customer journeys, and ensuring that outcomes are fair, accurate, and aligned with business and regulatory expectations.
About the role
In this role, you will support both quality assurance and outcome testing activity across key motor finance processes. You will review cases, assess process quality, identify issues, and help ensure customers receive the right outcomes. Working closely with operational, compliance, risk, and customer service teams, you will play an...