2 Admin-Clerical contracts

Interim Service Desk Analyst – 1st Line Support Rate: £250-£300 per day (inside IR35)   Duration: 4-6 weeks with potential extension Start Date: ASAP Location: Flexible working with the base being Church House, Westminster – 4 days per week Environment: Microsoft 365/Azure User Base: 900 users   Role Purpose   This is a contract opportunity to provide interim support during a temporary sick leave.   We are seeking a high performing 1st Line Service Desk Analyst to be based out of Church House, Westminster, who can hit the ground running and quickly absorb ticket volume and resolve most user issues at first contact within a fast-paced environment.   This role is critical to stabilising BAU support, improving response times, and delivering a consistently high-quality user experience across.   Key Responsibilities Act as the first point of contact...

The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. More information about the Cabinet Office can be found on its website at:  www.gov.uk/government/organisations/cabinet-office   Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate.   As a Service Desk Analyst your main responsibilities will be to:   Be the face of Live Service - providing first and second line support for all IT related...