CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise SolutionsThe opportunity Londomn/Hybrid - Contract and Permanent roles open We're looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you'll be doing Devise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and...

Programme Manager with extensive experience including experience managing small programmes of work needed to join our team This is a London based Contract role The opportunity: You lead teams to deliver high quality, complex project(s) on budget and within a specified timeframe to achieve the potential benefits defined in the business case. You work closely with the Account Director to achieve productivity goals and contribute to the organisation's overall success. What you'll be doing: Accountable for all delivery across the programme Analyse, evaluate, and overcome programme risks, and produce accurate programme reports for management and stakeholders Maintain organisational standards of satisfaction, quality, and performance, including the creation and implementation of ways of working at the start of a programme Create and implement effective ways of working at the start of the programme and ensure these are adhered to throughout the project...

Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team on a Fixed Term or Contract basis The opportunity: We are on the hunt for a visionary and accomplished Senior Business Consultant to play a pivotal role in shaping the future of our Consultancy solutions. This is not merely a high profile role; it's an opportunity to act as a trusted leader and mentor, guiding both our clients and our internal team towards unprecedented success. Your deep industry expertise and collaborative leadership style will be instrumental in driving impactful business outcomes, while your commitment to our people-first approach will be essential in fostering a culture of empowerment, growth, and continuous improvement within the Consultancy team and across the entire Business Services department. Contract/FTC and Permanent roles open London/Manchester - Hybrid Other core elements of this role will be: Leading teams of...

Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team on a Fixed Term or Contract basis The opportunity: We are on the hunt for a visionary and accomplished Senior Business Consultant to play a pivotal role in shaping the future of our Consultancy solutions. This is not merely a high profile role; it's an opportunity to act as a trusted leader and mentor, guiding both our clients and our internal team towards unprecedented success. Your deep industry expertise and collaborative leadership style will be instrumental in driving impactful business outcomes, while your commitment to our people-first approach will be essential in fostering a culture of empowerment, growth, and continuous improvement within the Consultancy team and across the entire Business Services department. Contract/FTC and Permanent roles open London/Manchester - Hybrid Other core elements of this role will be: Leading teams of...