Contract Spy
London, UK
Main Responsibilities
Working within the Customer Lifecycle team responsible for Salesforce CRM, you will work collaboratively in cross-functional product teams to champion UX and UI design best practices across all phases of the design and development process. You will be the subject matter expert for UX/UI design within our Salesforce CRM environment, bringing a deep understanding of both user-centred design and the constraints and capabilities of Salesforce - especially the balance between out-of-the-box functionality and customisation. You will help teams across the bank understand the value of design, bringing them along the journey to deliver meaningful changes for both colleagues and customers.
The role holder will:
Be the subject matter expert for UX and UI design specifically for Salesforce CRM, developing and enhancing digital experiences that are user-friendly, visually engaging, and effective within the Salesforce platform.
Work...