14 desktop support jobs found in London

Detailed requirements / Key Responsibilities: Desktop Infrastructure Management: Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems. Ensure desktop environments are secure, scalable, and optimized for performance. Windows Active Directory (AD): Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting. Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies. Windows Hello for Business: Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA). Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes. Secure Network Connectivity: Deploy, configure, and manage Cisco...

Detailed requirements / Key Responsibilities: Desktop Infrastructure Management: Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems. Ensure desktop environments are secure, scalable, and optimized for performance. Windows Active Directory (AD): Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting. Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies. Windows Hello for Business: Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA). Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes. Secure Network Connectivity: Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access...

Detailed requirements / Key Responsibilities: Desktop Infrastructure Management: Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems. Ensure desktop environments are secure, scalable, and optimized for performance. Windows Active Directory (AD): Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting. Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies. Windows Hello for Business: Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA). Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes. Secure Network Connectivity: Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access...

  1 Opening LONDON   Role description IT Support Engineer London (Onsite) 1 Month contract- Inside IR35 We are looking for a proactive and personable IT Support Engineer to join our London-based client for a short-term contract, supporting new hire onboarding. You’ll be the face of IT for incoming employees, ensuring a seamless experience from day one by managing hardware, software, and mobile device setup and support.   The Role: Provide first-day support for new hires, including hardware/software setup (Mac 70% / PC 30%) Troubleshoot issues with laptops, desktops, printers, and mobile applications Respond to hardware and application-related queries and incidents Collaborate with onboarding, HR, logistics, and vendors to ensure smooth employee integration Use ServiceNow to track and resolve incidents and requests Deliver excellent customer service and maintain high levels of...

We are looking for an ONSITE IT & Desktop Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends). Tasks will be L1 & L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation & replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support. Base Skill Set: Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms Professionally trained & certified in IT Infrastructure Library & Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various...

  This role sits inside IR35   Responsible For Successful resolution of tickets assigned to the Service Desk Technical Team and support for all client computing. Support and develop the team to a senior level.     Key Purpose of Job Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for internal users within SSTL across multiple sites. Ideally looking for the stability of a career senior 2nd line analyst     Key Tasks Ownership of requests through to resolution, following up and closing as necessary Diagnosis and troubleshooting of assigned tickets to resolution reducing the requirement for escalation Provide a quality level of service to Customers ensuring communication is at the forefront Installation, configuration, and ongoing support of IT hardware and software Research, recommend, plan,...

  This role sits inside IR35   Responsible For Successful resolution of tickets assigned to the Service Desk Technical Team and support for all client computing. Support and develop the team to a senior level.     Key Purpose of Job Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for internal users within SSTL across multiple sites. Ideally looking for the stability of a career senior 2nd line analyst     Key Tasks Ownership of requests through to resolution, following up and closing as necessary Diagnosis and troubleshooting of assigned tickets to resolution reducing the requirement for escalation Provide a quality level of service to Customers ensuring communication is at the forefront Installation, configuration, and ongoing support of IT hardware and software Research, recommend, plan,...

2nd Line Technical Support Analyst - Contractor This role sits inside IR35   Responsible For Successful resolution of tickets assigned to the Service Desk Technical Team and support for all client computing. Support and develop the team to a senior level.     Key Purpose of Job Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for internal users within SSTL across multiple sites. Ideally looking for the stability of a career senior 2nd line analyst     Key Tasks Ownership of requests through to resolution, following up and closing as necessary Diagnosis and troubleshooting of assigned tickets to resolution reducing the requirement for escalation Provide a quality level of service to Customers ensuring communication is at the forefront Installation, configuration, and ongoing support of IT hardware and...

Full job description Role Introduction: The IT Technician is responsible for managing all the IT networking products and services, monitoring alerts and making system changes as required. They must have good server and networking skills. They must have excellent communication and interpersonal skills and be approachable and helpful. Some projects with urgent deadlines may need immediate attention and therefore good organisational skills and attention to detail is vital. Role Responsibilities: Providing desktop, mobile and network support Providing security awareness training and support Determine staff needs and prioritise tasks accordingly Managing server administration, server upgrades and other backend upgrades such as anti-virus and hard drive encryption Responsibility for the technical troubleshooting and operation of Jira and Confluence Keeping line manager informed of project statuses, emergent issues and urgent issues resolved...

Job title: Self-Employed IT Consultant – BUBIC (Tottenham, North London Department: Service team Location : Primarily remote, with occasional on-site support at our Tottenham office Start Date: As soon as possible Position reports to: Management Position is responsible for: Leadership and supervision Contract Type: Freelance / Self-Employed Rate : Retainer to be agreed (dependent on experience) Start Date: As soon as possible About BUBIC BUBIC (Bringing Unity Back Into the Community) is a grassroots, peer-led organisation based in Tottenham, North London. We provide support to individuals impacted by substance misuse, often with experience of the criminal justice system. Our team is driven by a deep commitment to community, inclusion, and harm reduction. Role Summary We are seeking a reliable and experienced IT Consultant to support our charity’s operational needs. You will be responsible for maintaining and improving...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...