89 customer service jobs found in Maidstone

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to...

Description We are looking for a passionate, hands-on, cloud network infrastructure engineer to play a key role in the development, support and continual improvement of our cloud platform service. Reporting into the Network Manager, this role will work closely with application and development teams to ensure that the platform continuously supports business needs as well as fulfilling core network and security requirements. This is a great opportunity for someone with the technical aptitude, passion and drive to help support and improve cloud infrastructure services with focus on using the latest methodologies and technologies. If you have the talent and desire to build innovative solutions come and join our team. Qualifications You are an ambitious and hardworking individual, with broad ranging skills and extensive experience within cloud services and network automation. You can comfortably handle multiple tasks and competing priorities and can prioritize effectively. You...

Description We are looking for a passionate, hands-on, cloud network infrastructure engineer to play a key role in the development, support and continual improvement of our cloud platform service. Reporting into the Network Manager, this role will work closely with application and development teams to ensure that the platform continuously supports business needs as well as fulfilling core network and security requirements. This is a great opportunity for someone with the technical aptitude, passion and drive to help support and improve cloud infrastructure services with focus on using the latest methodologies and technologies. If you have the talent and desire to build innovative solutions come and join our team. Qualifications You are an ambitious and hardworking individual, with broad ranging skills and extensive experience within cloud services and network automation. You can comfortably handle multiple tasks and competing priorities and can prioritize effectively. You...

About us: Accolite Digital is a leading provider of cloud and digital product engineering services across the banking and financial services, technology, healthcare, communications and media, and logistics industries. Headquartered in Addison, Texas, Accolite helps its customers successfully navigate their digital transformation journeys by providing digital product engineering, cloud services, data engineering, DevOps, customer experience and design services. With over 3,000 professionals globally, Accolite has a presence across the United States, Canada, and Europe and has digital labs in Bangalore, Hyderabad, Gurugram, Mumbai and Chennai. For more information, please visit us @ http://www.accolite.com Role: MS Dynamics 365 Location: London Position Type: Contract/ Full time Job Description: Provide cutting-edge solutions for Dynamics 365 CE and Power Platform throughout every phase of the development lifecycle, encompassing analysis, design,...

Service Desk Analyst - Contract (IMPORTANT - This role will involve weekend work, in addition we will require you onsite for the first month full time, after the first month this will drop to 3 days a week onsite and 2 days WFH). Overall ambition of the role: Reporting into their Service Team Leader, the Service Desk Analyst will be responsible for delivering best in class support to all Nando’s UK, Group, Grocery and Yellowoods users. In order to be successful in the role, the post holder will need to possess good technical and organisational skills with the drive to develop within the role. This is a customer facing role requiring excellent interpersonal skills and with the ability to communicate at all levels. You will be responsible for logging incidents and requests tickets, collecting and noting triage information, resolving where possible and escalating appropriately when needed. Key Responsibilities: Operational Management ·...

Why join us? Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics , Field services and more. We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany and Belgium. Where you’ll be working: It is a London based contractual opportunity Band 2 engineer .It is an Onsite Opportunity No Sponsorship...

Level 2 Desktop Support   About us   We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings to our clients. With offices in the UK, Europe, India and the US, we have clients spread across all 6 continents. Our clients and our talented people have always guided our basic strategy and direction; so much so, that we named the company after our most basic principles. We are, and always will be ‘allied’ to our client's needs and objectives. Our team is at the heart of our business, we are proud of each and every one of them. They are exceptional and we are looking for more exceptional people to join us.   Key responsibilities:  ...

Responsibilities: Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, and hardware replacements, with spares provided by the vendor. Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customers of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and...

The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. More information about the Cabinet Office can be found on its website at: www.gov.uk/government/organisations/cabinet-office   As a Deployment Engineer your main responsibilities will be:Supporting the delivery of large projects and managing smaller projects and into Live ServiceBuilding Windows and Mac OS laptops, Android and Apple Mobile Phones, creating login accounts, scheduling deployments, delivering remote and classroom training and supporting usersThis includes installing active infrastructure components (e.g. switches, routers) and the network connectivity skills required to present IT services to an end users desktopSurveying of office space, decommissioning IT from vacated buildings and installing IT in new...

Company Description Xapton Solutions is a software development company specializing in Digital Transformation, Web Application Development, Mobile Application Development, and Custom Software Development. Job Description This is a contract remote role for a Senior Product Lifecycle Management Consultant. The consultant will be responsible for tasks related to Product Lifecycle Management, Business Process consulting, and Project Management for clients in need of Computer-Aided Design (CAD) services. Roles & Responsibilities take overall responsibility for the success of your product contribute towards product strategy and vision in line with the business's goals learn about users and a product's market research competitors and similar products, and analyze market trends collect and analyze user feedback to identify product requirements and priorities and steer the development process report on product performance and user feedback and implement any...

TLDR: Dynamics CRM Developer, outside IR35, £450 per day, part-time (2-3 days per week), fully remote, 3 months.   About Us   We are a boutique CRM consultancy specializing in providing end-to-end project services. Our focus is on helping clients achieve operational excellence by delivering tailored CRM solutions. We’re looking for a skilled Dynamics CRM Developer to join our team on a part-time , contract basis to work on exciting client projects.   Role Overview   We are seeking a Dynamics CRM Developer with a proven track record to help customize and extend Microsoft Dynamics CE and Power Platform applications. You will be responsible for developing and enhancing solutions using Dynamics 365, PowerApps, Power Automate, and Power BI to meet business requirements. Additionally, your expertise with JavaScript and, ideally, C# will help drive our innovative solutions forward.   Key Responsibilities...

Learning Technology Consultant - Interim Temporary (3 - 6 months), Full Time £250 - £350 per day Inside IR35 Location: Chelmsford Working Style:  Anywhere worker Closing Date: 11th September 2024   The Opportunity We're on the lookout for a dynamic L&D technologist to join our team! If you're passionate about learning and technology, and thrive in a fast-paced environment, this is your chance to play a pivotal role in shaping the future of Essex’s County Council’s Learning Management System (LMS). You'll be the driving force behind our learning festival and various learning campaigns, utilising tools like MS Office Stream, Insights, Sway, Forms, and Clipchamp. Your enthusiasm for tech will be key as you explore innovative solutions with Power Automation, AI, and HTML. While experience with an LMS is a plus, we provide comprehensive training on our platform to ensure you're up to speed. Your role...

Business Analyst Endur (Contract) Description Job Title: Endur Business Analyst Job Location: Canary Wharf (Hybrid)   Contract Length: End of 2024 (Initially) Industry: Oil & Energy   Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: deploying our integrated capability and standards in service of our net zero and safety ambitions driving our digital transformation and pioneering new business models collaborating to deliver competitive customer-focused energy solutions originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them protecting us by assuring management of our greatest physical and digital risks. Because together we are: Originators, builders, guardians and...

We're Synechron, a global consultancy Laser-focused on accelerating digital initiatives in financial services. With over 14,500 members of staff across 17 countries and a unique mix of end-to-end digital, business and technology services, we help clients solve complex challenges with modern and innovative solutions. We're big enough to be taken seriously, yet small enough to operate with an agile, open, relationship-driven approach. Our clients come to us with problems that need genuine thought, intelligence and knowledge; we're not just putting bodies on seats. We are currently looking for a Splunk Engineer to join one of our key clients. You will join an observability initiative onboarding critical services to Splunk ITSI. The programme goal is to reduce mean time to detect and recovery times for Important Business Services. Requirements: Develop customer dashboards, alerts and reports for monitoring and observability of critical IT applications Ability to write...

Senior Systems Integrations Engineer Contract type: Day Rate Contract/FTC Location : Hybrid – London based CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organisations align business and IT strategies to improve processes and patient care. At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions creating a vital link that ultimately drives the delivery of high-quality care. We are a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare. We are currently looking for a Senior Systems Integrations Engineer to provide technical and systems engineering capability to support both project and operational demand, onsite with our client. Responsibilities: Systems integration and build - Planning, implementing and controlling activities to synthesise system components to create operational systems, products or...

Contractor-06   6 - 10 Years   1 Opening London   Job Description Role: EP-Infrastructure Engineer   Job Summary – We are looking for highly skilled  Desktop Engineer  with  good experience in desktop support and network devices. Years of experience needed – 8 to 10 years   Technical Skills: Primary Skills: Networking Knowledge and Splunk Reporting and Development. Secondary Skills: Quantum / Cloud Computing / Linux / VDI Good to have knowledge: Python knowledge.    Roles and Responsibilities:  Analyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.  Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications and provide recommendations and/or implement solutions to optimize...

Job Description: Project Manager - Global Commerce Team Overview: Global Commerce are responsible for the Identity and Sales and Service platform within Global Streaming Technology, facilitating seamless customer experiences across multiple platforms, notably; Focussing on sign- up, sign in and acquisition through prospect web journeys, 3rd party partner web integrations & in-app purchase integrations, plus extensive self-service capabilities for in-life customers account management ie chat bots, live chat and comprehensive help articles. We are seeking a highly skilled and experienced Technical Project Manager to join our dynamic Project & Programme Management team. As a Technical Project Manager, you will be responsible for leading various technical projects within our organization. You will work closely with cross-functional teams to ensure that projects are delivered on time, within budget, and meet the highest quality standards. The ideal candidate will have a...

We're Synechron, a global consultancy Laser-focused on accelerating digital initiatives in financial services. With over 14,500 members of staff across 17 countries and a unique mix of end-to-end digital, business and technology services, we help clients solve complex challenges with modern and innovative solutions. We're big enough to be taken seriously, yet small enough to operate with an agile, open, relationship-driven approach. Our clients come to us with problems that need genuine thought, intelligence and knowledge; we're not just putting bodies on seats. We are currently looking for a Splunk Engineer to join one of our key clients. You will join an observability initiative onboarding critical services to Splunk ITSI. The programme goal is to reduce mean time to detect and recovery times for Important Business Services. Requirements: Develop customer dashboards, alerts and reports for monitoring and observability of critical IT applications Ability to write...