25 customer service jobs found in Leeds

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform - supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Google Cloud services for standard office tools. Some specialist applications are also used throughout the estate. Support will be provided to a diverse user base - from across the Cabinet Office and other supported Government departments/ALBs. This is a hybrid role providing support via the telephone as well as at our local York office providing our users face to face support at our Tech Hub.   As a Service Desk Analyst you will: Provide first and second line support for all IT related issues, interacting with a diverse user base. Build, manage, support, asset track and maintain all associated hardware devices. Rotation between phone and IT portal ticket support...

Business Process Architect 5 Month Contract   We are seeking a Business Process Architect to join our Group Technology team on a 5-month contract. In this role, you will design, model, and optimise business processes that align with our operating model and strategic objectives. Working closely with Business Architects, delivery teams, and operational stakeholders, you will ensure processes are customer-centric, efficient, scalable, and compliant. We offer a hybrid working arrangement with 1 or 2 days per week in our Manchester office. Key Responsibilities Design and document end-to-end business processes across key functional areas, ensuring alignment with the target operating model. Collaborate with Business Architects to translate customer and user journeys into detailed process flows and service interactions. Develop process models using industry-standard notations (e.g. BPMN), Drive process standardisation, simplification, and...

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results—from idea to outcome. WWT EMEA has an opportunity for a detail-oriented and delivery focused  Network Infrastructure Project Manager...

Information Security Consultant - Privacy Specialist (Contract) Job Introduction We are seeking a versatile and proactive Information Security Consultant to join Handelsbanken UK which is currently undergoing a major technology transformation programme. The successful candidate will be embedded within a technology delivery team, playing a critical role in ensuring that security is integrated seamlessly into change initiatives from inception through delivery. The Bank operates an model where information security consultants are embedded into workstreams acting as the security lead for that delivery team. This is not a traditional advisory role - you will be actively participating in solving information security problems, working closely with engineers, product managers, and business stakeholders to identify, assess, and collaboratively solve security challenges and ensure the team can continue to deliver a pace. This is a unique opportunity to work on an exciting technology...

Job Introduction The Head of Digital Product (Payments) role resides within the Handelsbanken Digital department and is responsible for overseeing the successful development and release of the Bank’s digital products relating to the payments process across both the private and corporate banking segments. The postholder will work closely with Financial Products leads to support the development of the Payments Strategy and then develop the product vision that underpins it. Playing an important role within the Bank’s IT Modernisation programme, the role holder will partner with Delivery and Technology leaders to lead dynamic multi-disciplinary teams responsible for the successful deployment of a new Payments Platform in collaboration with the Bank’s chosen vendor. They are responsible for engaging collaboratively with the Business functions (including Financial Product, the Branch network, Risk, etc.) in order to ensure all interests are represented in the...

Technical Project Manager - Manchester - Hybrid - Contract   World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results—from idea to outcome. WWT EMEA has an opportunity for a detail-oriented and delivery focused  Network Infrastructure Project Manager...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   As a Senior Interaction Designer your main responsibilities will be to: Demonstrate best practice in user centred design, for digital and non-digital interactions. Work effectively across multidisciplinary teams, adapting quickly to change. Accessibility and inclusion, considering the impact of new technologies. Collaborate with designers in other teams, give constructive feedback on other's work and contribute to developing design patterns. Use research and analytics to understand user needs and...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Working with DWP, you will be helping us to drive our priorities to:   Help people to move into work and support those already in work to progress, with the aim of increasing overall workforce participation Help people to plan and save for later life, while providing a safety net for those who need it now Provide effective, efficient, and innovative services to the millions of claimants who rely on us every day, including the most vulnerable in society Improve experience of our services while...

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.   Description: To lead the Test and Learn capability within Corporate Transformation, rapidly mobilising and delivering pilots and proof of concepts that inform and shape the future operating model for DWP corporate services. The role will drive a controlled test environment where user-centered new ideas, value streams and processes are trialed, refined, and their viability proven in practice.   Key Responsibilities Establish and lead the Develop and Learn team and function to deliver agreed...

API Developer Sheffield, UK (3 days WFO weekly) Rate is GBP 450/day(Inside Ir35) Role Summary We are looking for a highly skilled Application Developer with strong expertise in identity API development, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on building secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. You will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to design and implement robust IAM automation, identity life cycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities Identity Orchestration Design and implement identity flows for provisioning, de-provisioning and orchestration of identity life cycle events. Integrate with Cloud Identity Services,...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

We are looking for a highly skilled Automation Test engineer with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Deep IAM domain knowledge · Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia,...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

We are looking for a highly skilled Automation Test engineer with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Deep IAM domain knowledge · Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia,...

We are looking for a highly skilled Lead Automation Test Architect with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Extensive experience within Identity and Access Management · Solid experience of at least 5 years in a lead automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala...

We are looking for a highly skilled Automation Test engineer with strong expertise Identity and Access management (IAM), skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. · Deep IAM domain knowledge · Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia,...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Developer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience...

About The Role About Car Finance 247 Car Finance 247 is the UK’s leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We’re building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. Join us as we redefine the future of car finance and dealer technology. About the Role We are looking for a talented Mid-Level Software Engineer to join our growing digital team in Manchester. In this role, you’ll be instrumental in building and evolving the platform that powers our template websites. You’ll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on...

Full Stack Engineer (For temp workers) Posted Jan 14, 2026   About the Department Our Cars business is one of the cornerstones of the connected trip. We aim to offer the best and most convenient car rental and ground transport options to every customer – whether they start their trip by booking a car or complement an existing journey with one. We do this by delivering a best-in-class user experience and building products that remove friction from finding, comparing, and booking the right car, at the right time, for every kind of traveller. Cars Search Experience Team The Cars Search Experience team is looking for a skilled engineer to help us improve how customers discover and select car options across Booking.com. We are responsible for the core search journey in Cars – from handling search requests and surfacing relevant results, to powering sorting, filtering, and experimentation that drives conversion and...