Contract Spy
Bristol, UK
About Us: Network Squad Ltd is a fast-growing IT services provider delivering reliable solutions in infrastructure, support, and security across the UK. As part of our expansion, we’re looking for a skilled IT Desktop Engineer to join our dynamic support team.
Role Overview:
As an IT Desktop Engineer, you’ll be the first point of contact for end-user support issues, providing hands-on and remote troubleshooting for desktops, laptops, peripherals, and software applications. You’ll play a key role in maintaining seamless technical operations for our clients and internal users.
Key Responsibilities:
Provide 1st and 2nd line support for desktops, laptops, printers, and other peripherals
Troubleshoot Windows OS, Office 365, and general software issues
Install, configure, and maintain hardware and software
Manage Active Directory tasks (password resets, user management, etc.)
Handle remote support via phone, email, and remote desktop tools...