6 jobs found

Job Title: EUC Specialist (L2 Service Desk) Mandatory skills: Technical Service Desk, AD User management, Desktop Troubleshooting, Service-Now Ticketing Tool Detailed JD: 1. Active Directory - Account provisioning, OU, security groups, permission mgmt, etc 2. O365 - Manage mailbox & Different type of licenses 3. End users tools - M365 tools - Teams, outlook, onedrive config, mgmt & Troubleshooting 4. Network Printer config on user devices 5. Install tools and softwares 6. OS Imaging process and knowledge on Intune 7. Analyze and Troubleshoot OS and Hardware issues 8. Ticketing tool - Service now 9. Good to have - knowledge on Okta, citrix functions 10. Excellent communication Job Type: Freelance Pay: £250.00-£270.00 per day Benefits: Company pension Work from home Schedule: Monday to Friday Work Location: In person

LocationLincoln or MaidstoneJob Summary This is a contract (6 months but could be extended to 12) We are seeking a Business Analyst to join our Business Transformation team during an exciting period of change. As a Business Analyst at Apogee, you will play a key role in shaping the future of our business by identifying opportunities for improvement, providing data-driven insights, and collaborating across teams to deliver business solutions that align with our strategic goals. This is a fantastic opportunity for someone with a passion for driving business transformation through data analysis, process mapping, and system integration. If you thrive in a dynamic environment and want to be part of a team that’s making a real impact, this is the role for you. Key Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to define project scope and gather detailed requirements. Business Process Mapping and Improvement:...

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to lift 25 pounds · Strong analytical, problem-solving and decision-making...

Job Title: EUC Specialist (L2 Service Desk) Mandatory skills: Technical Service Desk, AD User management, Desktop Troubleshooting, Service-Now Ticketing Tool Detailed JD: 1. Active Directory - Account provisioning, OU, security groups, permission mgmt, etc 2. O365 - Manage mailbox & Different type of licenses 3. End users tools - M365 tools - Teams, outlook, onedrive config, mgmt & Troubleshooting 4. Network Printer config on user devices 5. Install tools and softwares 6. OS Imaging process and knowledge on Intune 7. Analyze and Troubleshoot OS and Hardware issues 8. Ticketing tool - Service now 9. Good to have - knowledge on Okta, citrix functions 10. Excellent communication Job Type: Freelance Pay: £250.00-£270.00 per day Benefits: Company pension Work from home Schedule: Monday to Friday Work Location: In person

Role and Responsibilities: 2-5 years of experience needed · Experience as a Level 2 Service Desk/Help Desk Technician in a medium to large multinational organization. · Experience using IT Service Management (ITSM) modules such as Incidents, Requests, Knowledge Base, Problem Management preferably through ServiceNow · Experience with Windows 10/11 · Experience using IT service management solution ServiceNow · Excellent customer service skills and excellent organization skills. · Experience with hardware and software support, troubleshooting, system imaging, hardware repair support (i.e. laptops, desktops, and printers), upgrade, upgrade, and deployment projects · Must have scheduling flexibility to support the business during regular business hours, possible evenings and weekends. · Able to spend a significant portion of the day unpacking and installing hardware such as printers. Must be able to...

Job Title: EUC Specialist (L2 Service Desk) Mandatory skills: Technical Service Desk, AD User management, Desktop Troubleshooting, Service-Now Ticketing Tool Detailed JD: 1. Active Directory - Account provisioning, OU, security groups, permission mgmt, etc 2. O365 - Manage mailbox & Different type of licenses 3. End users tools - M365 tools - Teams, outlook, onedrive config, mgmt & Troubleshooting 4. Network Printer config on user devices 5. Install tools and softwares 6. OS Imaging process and knowledge on Intune 7. Analyze and Troubleshoot OS and Hardware issues 8. Ticketing tool - Service now 9. Good to have - knowledge on Okta, citrix functions 10. Excellent communication Job Type: Freelance Pay: £250.00-£270.00 per day Benefits: Company pension Work from home Schedule: Monday to Friday Work Location: In person