IT Instructor - Google IT Support Professional Certificate Program at INCO Academy UK, Birmingham/Remote, Part-Time, to £35 per hour

  • Contract Spy
  • Remote (Birmingham, UK)
  • Jun 23, 2022
Duration not stated

Contract Description

IT Instructor, Google IT Support Professional Certificate program

Company description
INCO Academy is a workforce accelerator that up-skills people from underserved or underrepresented backgrounds for the digital economy. Through intensive digital training courses, we help fledgling tech professionals learn the hard and soft skills required to find a job in tech. Since launching in March 2020, our courses have received over 10,000 applications, and we have awarded over $1M in scholarships to ensure our beneficiaries incur no costs.

INCO Academy is part of, an international NGO with a mission to leverage innovation for positive change.

The Program
INCO Academy has partnered with to make an IT course accessible to people facing barriers to employment. The course program, co-built by Google and
Coursera will boost the employability of the learners (with a focus on Ethnic Minority,
Under-represented or Ethnically diverse youth) in the digital space.

This 16-week certificate program prepares learners for an entry-level job in IT support via an innovative curriculum developed by Google. The course is hosted on
Coursera, with an overview available here.

Through hands-on practical workshops and exercises, learners are introduced to the world of information technology, or IT. Participants will learn about the different facets of IT, such as computer hardware, operating systems, IT infrastructure, security and job-related skills.

Examples of virtual assessments include:

  • computer assembly;
  • networking simulation;
  • writing effective support documentation;
  • routing paths and subnets;
  • wireless networking;
  • device software management;
  • public key or asymmetric;
  • encryption and incident handling.

We 're looking for instructors to lead our Google IT Support Professional Certificate program. In addition to the self-guided aspects of this online course, the role of the
Instructor will be to implement additional learning tools to best support learners throughout their journey. Our objective is to support the training of up to 600 learners in 2022 across the UK.

Your responsibilities will include:

  • Providing practical guidance and comprehensive mentorship to learners throughout
  • their training journey via tutoring, peer study groups, office hours, and psychosocial support.
  • Implementing (and participating in the creation of) the learning infrastructure designed by our Pedagogical Engineer.
  • Maintaining the pace of learning by facilitating daily online workshops focused on the topics students will have studied independently.
  • Supplementing curriculum materials with localised content where necessary.
  • Building a vibrant community of learners from a range of different backgrounds and ensuring a motivating and supportive virtual study environment.
  • Providing 1:1 support to students where necessary.
  • Monitoring progress of learners through data collection and sharing insights with the

Program team and partners to facilitate next steps in the learning journey.

Job Types:
Part-time (20 hours a week), Temporary - 6-7 month contract

£25- £35 a hour depending on experience


  • Bachelor 's (preferred)


  • Teaching: 1 year (preferred)


  • CompTIA A+ (preferred)
  • CompTIA Network+ (preferred)
  • CompTIA Security+ (preferred)

Job Types: Part-time, Temporary contract
Contract length: 6-7 months
Part-time hours: 20 per week

Salary: £25.00- £35.00 per hour


  • Work from home


  • Monday to Friday

Reference ID: IAUK Trainer