Contract Description
Whitebridge Group, the specialist Digital Transformation consultancy is looking for an experienced Desktop and Mobile Service Analyst to support an outsourced service contract being delivered to our customer.
Experience
- Commercial, Financial, Contract and Supplier Management experience.
- Skilled and experienced in stakeholder management including excellent communication, interpersonal, influencing, negotiation skills, and be able to liaise effectively with senior stake holders
Business Knowledge
- Experience of delivering Desktop and Mobile IT services and disciplines, coupled with expertise in professional standards.
- Presentation skills and the ability to build relationships is important.
Functional and Technical Skills
- Strong interest and knowledge of End User Computing/Mobile Device technology
- Technical or functional experience delivering a Desktop/Mobile - End User services - outsource service
- Experience in the use of Service Management processes and industry best practice such as ITIL
Communication and Personal Attributes
- Good communicator, both written and orally.
- Customer focused, self-motivator, flexible with a can-do attitude and positive influencing skills
The successful applicant should be able to commit to starting in June. The role for the foreseeable future will be a mixture of remote and office based working. Direct applicants only please.
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