IT Service Manager Inside IR35
Contract Term: 18 – 24 months
Contracting Authority: The Foreign, Commonwealth & Development Office
The Foreign & Commonwealth Office (FCO) and the Department for International Development (DfID) merged on 1 September 2020 to form the Foreign, Commonwealth & Development Office (FCDO).
The FCDO pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK 's security, defend our values, reduce poverty and tackle global challenges with our international partners.
The FCDO are launching their new Cloud based Enterprise Resource Planning system Hera. This is a flagship programme under the Governments Shared Services Strategy. As the programme completes its first release, we are looking for a number of contractors to fill critical roles in the Service Team.
The IT Service Manager (ITSM) is responsible for service management across HSF platforms, channels and services. You will be the primary point of contact for the daily operations and service mana0gement provided by our contracted run partner. And corresponding service availability, performance and process maturity.
As an IT Service Manageryour main responsibilities would be:
You’ll have relevant experience in:
Please be aware that this role can only be worked within the UK and not Overseas.