Please note this position requires IR35 compliance (inside IR35)
You are a technical business analyst who will use your experience in Customer Identity Platforms (CIP) to assist in the delivery of our client\'s new digital customer identity platform. You will support the gathering of technical application requirements for the platform and translate information into clearly written user stories, working directly with the delivery team.
Build strong knowledge and understanding of the solution through process, functionality and end-user perspective including:
Engage with stakeholders to:
Support the Product Owner and Service Owner to:
Process design, including demand process and incident management process for customers
Identify opportunities for improvement