Infrastructure Lead at prosource.it, Aberdeen, £Contract Option

  • Contract Spy
  • 115 Holburn St, Aberdeen AB10 6BQ, UK
  • Jun 08, 2021
Duration not stated

Contract Description

About us

prosource.it is a managed IT services provider focusing on infrastructure, operational and project requirements across the corporate enterprise market. Our global office presence extends from Aberdeen and London in the UK to Houston, Calgary and Dubai. We have a workforce of +500 staff and contractors worldwide and continually have opportunities in challenging and rewarding roles. At prosource, we pride ourselves on being agile, accepting and embracing change and always doing the right thing for our Customers. Our team is built with vibrant, talented and dedicated individuals, who are committed to service excellence, are full of enthusiasm for their specialism and have a desire to keep their skillset current. Teamwork and a "can do/what will it take " attitude is key to working at prosource.

An excellent opportunity has arisen for an accomplished Infrastructure Lead to join us on a permanent or contract basis in Aberdeen. As Infrastructure Lead you will provide operational management, support and project delivery across infrastructure, undertaking the day to day management of a team of Engineers and assisting with the design and delivery of infrastructure related projects. Although this is an Aberdeen based role, we will also consider candidates who wish to work on a remote basis with only occasional travel to Aberdeen.

What to bring

  • Strong leadership skills, with the ability to evaluate solutions, services and contribute to improvement of IT Infrastructure
  • Extensive Infrastructure support experience at enterprise level, preferably within an oil and gas setting
  • Detailed technical knowledge of Microsoft Server, Exchange, VMware, Citrix, VDI Unix/Linux, Public Cloud (Azure/AWS), O365 and Networking technologies gained in a hands-on technical support role
  • Able to contribute to technical strategy, service development and provide innovation as well as being able to troubleshoot and resolve complex technical problems and incidents
  • Strong demonstrable leadership experience within an Infrastructure team
  • Excellent communications and interpersonal skills and ability to liaise with individuals up to Senior Leadership level
  • Experience of installing, configuring and supporting Microsoft technologies and products in both physical and virtual environments
  • Hands on extensive experience in the following:

o Microsoft Azure IaaS

o Microsoft Exchange

o EMC

o VMware/Hyper V

o Citrix

o Storage

o PowerShell

  • Problem solving skills
  • Proven documentation skills
  • Ability to be self-supporting and proactive
  • An awareness of emerging technologies and demonstrable desire to stay current
  • ITIL certification and experience and understanding of working within an ITIL environment
  • Technical Microsoft/VMware/Citrix certifications
  • Relevant degree in IT

What you'll do

  • Monitor, manage and lead a team of engineers responsible for the 3rd line support of all systems, ensuring that the highest levels of stability and reliability are maintained
  • Act as the onsite infrastructure technical expert with responsibility for building and administering storage, network, cloud, data, voice and video infrastructure
  • Provide BAU operational support across customer platforms, including health checks and reporting and act as a technical escalation point for major incidents
  • Act as a technical escalation point for the Infrastructure team
  • Delegation of continuous improvement, BAU and project work within the team
  • Ensuring contracts are in place for all systems and appropriate support, backup and capacity
  • Proactive management of infrastructure environments, identifying potential improvements to deliver increased stability, availability and performance

We are committed to recognising and rewarding hard work and offer a competitive benefits package which includes but is not limited to private medical and dental insurance, group life assurance and training and development for all our staff. Bring your career aspirations to us and we will provide you with the opportunities to shine and develop your career.

If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to our Talent Team.

www.prosource.it

We can only consider candidates who are legally entitled to work in the UK at the time of application.

Reference ID: 1283

Job Types: Full-time, Contract, Permanent