Senior Project Manager at Merkle, London, £Contract Rate

  • Contract Spy
  • London, UK
  • Jun 04, 2021
Duration not stated

Contract Description

Senior Project Manager - Contract

Location: London, England.
Company Description:

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a global leader.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual and compelling customer experiences that drive business growth.

In 2016, the agency joined dentsu, one of the world’s biggest media companies to form the Customer Experience Management (CXM) Line of Business.

Job Description:

The Role

Merkle is a global data-driven, technology-enabled performance marketing agency. We use data, technology, and analytics to help the world's best brands make their advertising more relevant, their experiences more personal, and manage relationships over time.

We are currently looking for a dynamic and innovative Project Manager to join our growing agency, who can bring solid experience of working on both Data & Digital Marketing projects. The successful candidate will work with a world leading retailer on an exciting suite of marketing solutions and transformation projects. 

Life as a Senior Project Manager at Merkle

We are a global agency, so your role will have a broad, diverse set of responsibilities within a dynamic and fast-paced environment. You will form part of a cross-functional team focused on delivering exceptional service and positive change for our clients.  Working with our client partner, technical, delivery and account management leads, you will help grow our engagements and deliver on our promises, whilst always executing at the highest level.  

Your key responsibilities will include:

  • Developing and implementing a wide-ranging of Website, Data and Digital projects, with responsibility for developing project plans, managing budgets, briefs and schedules for all workstreams.
  • Working across multiple workstreams on a global customer experience platform, collaborating with digital, data, customer experience, IT and business teams.
  • Supporting project teams across throughout the project cycle.
  • Management of project resourcing and commercials including forecasting, time management and invoicing.
  • Escalating project status including issues and risks to senior stakeholders where appropriate.
  • Being accountable for ensuring projects are delivered to quality standards.
  • Building relationships with client stakeholders, ensuring that Merkle successfully delivers operational and client service excellence. 
  • Being client-focused, with the ability to interpret and understand client needs and deliver results. 
  • Having strong project management knowledge and organisational skills, with the ability to prioritise and meet deadlines in a calm and effective way.
  • Utilising problem-solving skills every day, managing risks, and demonstrating enthusiasm in the face of technical challenges.
  • Defining, managing and reporting against KPI’s and SLA’s.
  • Serving as the regional point of contact for project teams and stakeholders, both internally and client side within the project.
  • Keeping up to date with the latest relevant technical innovations and industry trends to share in a digestible format with clients and project team members.