Busines Analyst Description
As a Business Analyst, you will work in our consulting business, having responsibility for understanding our clients’ user needs, working closely with client and their internal technical departments as well as our own developers. You will be pro-actively discovering new requirements and translating existing problems or requirements into user stories and defining acceptance criteria. You will bridge the gap between our clients and our technical and commercial teams and be a key team member in delivery of our AI Chatbot, Knowledge Management and Machine Learning projects. You will be using a strong understanding of our capabilities and solutions on offer to our clients.
You will need
Our clients are embracing Microsoft AI technology to enhance and transform how they engage with their workforce and their clients. We are providing COTS and bespoke solutions to realise these ambitions. Our problem domains focus on self-service, conversational UX, automation, knowledge retrieval, and omni-channel communication. Your BA skills will be required in this context to define new services to be built by our technical team. You should be able to: