User Research Project Support Officer at Dept of Health and Social Care, Remote, 6 Months, £Contract Rate

  • Contract Spy
  • Remote
  • Apr 30, 2021
6 Months or more

Contract Description

User Research Project Support Officer (Inside IR35)

Contract Term: 6 months

Contracting Authority: DHSC

Location: Remote

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As a User Research Project Support Officer your main responsibilities are;

  • To deliver comprehensive research administration and support, ensuring the research systems and processes are in place to enable the User Research Team to run smoothly.
  • To work together with the Research Operations and User Research team to assist with specific ad-hoc admin tasks
  • To support the lead by helping to set up and run processes and ways of working across the User Research Team.
  • To ensure work produced and conducted by the User Research Team is made available to the Customer Experience squads and the wider T&T Organisation/key stakeholders.
  • Supporting recruitment of participants for research, speaking to participants about the process, sending out consent forms, and following up after research sessions
  • To ensure actions agreed upon by team leadership are followed up on and executed by the wider team.


You’ll have;

  • Experience in completing research or supporting with research
  • Public Sector/Government experience
  • Excellent team player
  • Strong communication skills