Data Management Analyst - HR at GSK, Brentford, London, 3 Months initial, £Contract Rate

  • Contract Spy
  • Brentford, UK
  • Apr 27, 2021
up to 6 Months

Contract Description

Job Purpose
The HR Data Management Analyst provides essential HR support in the processing of employee data for the entire life cycle of an employee. From ensuring new hires are processed correctly, transfers are completed smoothly, any changes to an employee’s Terms and Conditions are administered securely and on time, to managing their leaving process. This role comprises of processing and reviewing a wide range of tasks on local systems (Workday-HRIS system) including documentation production, reporting and project support with various stakeholders, at all levels.
The HR Data Management Analyst will also be expected to support the HR Customer Support Consultants to address complex requests/enquiries, including troubleshooting where required, owning the enquiry to its conclusion.
As part of the role they may be called upon to help train other colleagues on any aspect of their role.
Key Responsibilities
Support the effortless experience for employees and managers reaching out to the HR Support Centre by working on business-as-usual activities, projects and initiatives:

  • Supporting the life cycle of an employee through routine and complex Workday transactional processing and understand the downstream impact of transactions to other areas of the business eg: benefits, payroll etc
  • Understanding information and be able to make independent judgments about transactions
  • Production and auditing of supporting documentation
  • Establishing and recommending improvements to processes to enhance excellent customer service
  • Projects/restructures
  • Provide key support to HR during key business cycles eg: annual review cycle
  • Operational reporting
  • Assisting the Customer Support Consultants to address complex requests/enquiries, troubleshooting where required
  • Serves as subject matter expert on HR systems and tools and is able to identify when information appears out of alignment or incorrect
  • Train and coach peers in area(s) of expertise
  • Work collaboratively with all GSK stakeholders, ensuring the customer receives excellent customer service

Ideal Candidate Profile

  • Proficient in MS Office software (Word, Excel, PowerPoint)
  • Excellent written (language/grammar) and verbal (listening/speaking) communication skills
  • Ability to work either independently or as part of a team, in a fast paced, rapidly changing environment
  • Knowledge and understanding of HR processes and procedures
  • Excellent data gathering and analytical skills with critical attention to detail
  • High level of integrity and ability to maintain confidentiality of information
  • Ability to investigate, analyze root cause and effective problem solve
  • Excellent time management, planning and organizational skills with an ability to work to tight deadlines
  • Ability to understand detailed information and be able to make independent judgments regarding transactions
  • Experience of Workday or other HRIS systems, online tools, and an understanding of the downstream impact of transactions to benefits, payroll etcAbility to work with different stakeholders at all levels of the business