Configuration Manager at Ministry of Justice, London/Remote, 6 Months, £Contract Rate

  • Contract Spy
  • Remote (London, UK)
  • Mar 24, 2021
6 Months or more

Contract Description

Do you have strong experience in defining and implementing configuration management data models? Do you have recent experience with ServiceNow ITOM and 5+ years of relevant professional work experience in Configuration Management and Information Technology Asset Management System? If so PSR would like to speak to you!

As Configuration Manager, you will: 

  • Join the SACM Team to support delivering world-class services in the justice system. You will use cutting-edge technology and tools to make rapid but meaningful improvements to public services that live up to the unique challenges of MOJ 's responsibility to society
  • Be seconded into the PRISON TECHNLOGY TRANSFORMATION PROGRAMME (PTTP) programme, which is delivering new cloud-based EUCS services and modern end user devices to our prisons. You will be responsible for any configuration management and, to a lesser extent, hardware asset related requirements from the programme
  • Contribute to the development and delivery of high-quality configuration management data models, policies and processes related to the business and technical services the programme is delivering and their underlying CIs and ensure that other processes, e.g. release management, security management (vulnerabilities management and patching), change management, are fully aware of configuration management requirements and are integrating configuration management into their activities
  • Contribute the hardware asset management processes to ensure MOJO assets can be managed successfully internally and by suppliers throughout deployment to users and thereafter, and provide input and expertise into the design and improvements of related processes, e.g. asset related service requests, Change Management, the asset related aspects of JML processes, etc.
  • Be the conduit between the programme team and the BAU SACM to ensure all processes meet the requirements of all stakeholders and quality assure the continued management of PTTP configuration items and hardware assets
  • Collaborate with all Suppliers and internal teams to ensure Configuration Management processes, procedures and policies are defined, followed, ensuring contractual obligations are met where applicable


You’ll have:

  • Essential: Experience in defining and implementing configuration management data models and CM related processes for cloud services and infrastructure as code (AWS, Azure, 365).
  • Essential: Recent experience with ServiceNow ITOM
  • 5+ years of relevant professional work experience in Configuration Management and Information Technology Asset Management System, and specifically ServiceNow CMDB.
  • Extensive Experience of integrating related external tooling, such as Intune, Nexthink and discovery toolsets.
  • Experience of CM related aspects of IT workplace, data centre, network and telecommunications infrastructure architectures and operations, specifically Cloud services and infrastructure as code.
  • Experience and understanding of configuration management approaches, methods and tools.
  • Able to demonstrate experience designing and delivering IT Asset Management control and execution policies and procedures

It would be great to also have:

  • Previous public sector experience