Service Designer/Architect at Reply Limited, London, £Contract Rate

  • Contract Spy
  • London, UK
  • Mar 24, 2021
Duration not stated

Contract Description

Reply is currently looking for an experienced Service Designer to join a challenging and cutting edge project on a contract basis.

Experience and Skills we are looking for:

  • A track record of success in Service Architecture and Service Design roles in a GDS/agile environment
  • Proven ability to develop design concepts, set direction and assure quality of design for highly complex services
  • Great communication skills - able to set expectations and manage stakeholders, both internal and external
  • Confident in running workshops and presenting hypothesis and research findings
  • Proven experience designing User Journeys and other artefacts such as Service Blueprints
  • Ability to work collaboratively within a group amongst both business and technical team members.
  • Ability to map out information architecture

You will work on identifying the client's key strategic outcomes, identifying potential use cases, quantifying and qualifying the value of each use case, supporting the development of a high-level solution architecture and prioritising high-value use cases for detail design.