Service Designer at Hippo Digital, UK, £Contractor Rate

Hi, we're Hippo.

We're a digital service design consultancy who work closely with our clients to create digital products and services that work for everyone.

People are at the centre of everything we do. We support and grow the people we work with and come together as a community to solve real world problems.

We take a common sense approach to getting things done. We do not abide by dogma. We get things wrong and that's ok. We learn from it and adapt. We stay curious and never stop learning.

About the role.

Do you enjoy working collaboratively within multidisciplinary teams? Do you have great consultancy skills? Do you care about your client's needs and motivations? Do you love getting to the root of the problem and improving a user's experience?

We are looking for Service Designers to join the team on a Contractor basis, either short term or long term.

Requirements

• Experience leading the end-to-end design of new services or leading the improvement of current services that are under performing
• Experience of working within the parameters of a broad direction but generally your work is self-initiated
• Experience working with service/product owners and senior stakeholders and able to be pragmatic about the organisation's needs
• You are confident presenting your work to senior stakeholders and are able to demonstrate how evidence has been used to support the design decisions
• You can manage relationships effectively, building long-term, strategic partnerships that involve regular and clear communication
• You have advanced experience with Agile, GDS standards and service principles