Digital UX/Interaction Designer at Department for Work & Pensions, Remote, 6 Months, £Contract Rate

  • Contract Spy
  • 1882 Connemara Dr, Atlanta, GA 30341, USA
  • Jan 13, 2021
6 Months or more

Contract Description

Interaction Designers work to understand user journeys and use prototypes to deliver services, products and tools which fulfil user needs. They work alongside other Designers, Front-end Developers, Researchers and Software Engineers to deliver services designed for the people who use them.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As UX/ Interaction Designer you will: 

  • Create and iterate prototypes to test and communicate ideas and help the wider team learn about user needs;
  • Liaise with a multidisciplinary team in an agile environment to turn concepts into user-centred designs;
  • Understand as-is interaction design and identify improvement opportunities;
  • Use typography and affordance to improve user experience;
  • Ensure that the design of services is consistent, both internally and with the rest of the wider organisation;
  • Deliver best practices around user-centred design processes, user research and experience design;
  • Identify and understand constraints and able to work within them;
  • Work across both digital and non-digital platforms to create the best possible user experience;
  • Understand the bigger picture (high-level flows and processes) as well as the fine detail of individual parts;
  • Contribute to building an open and collaborative culture within the department and the design community;
  • Analyse and identify cost saving opportunities whilst implementing best practice interaction design;
  • Plan and facilitate workshops to drive actionable outcomes;
  • Manage stakeholder needs across different areas


You’ll be/ have:

  • Prototyping (DDaT)
    Knows when to use a specific prototyping technique or method (for example, sketch, code, Loc2). Able to show the value of prototyping to the team.
  • Service Focus (DDaT)
    Takes inputs and establishes coherent frameworks that work.
  • User-Centred Agile and Design Practices (DDaT)
    Understands and has experience of a range of user-centred practices. Can work with colleagues to plan and do continuous user research in a multidisciplinary team. Able to demonstrate a working understanding of design, technology and data principles. Understands the variety and complexity of users’ digital needs and how the product will meet those needs. Understands the importance of assisted digital. Able to design services and make decisions to meet user’s needs.
  • User-Centred Analysis (DDaT)
    Able to use quantitative and qualitative data about users to turn user focus into outcomes. Delivers analysis and information that addresses stakeholder needs and provides recommendations. Collaborates with user researchers and other user-focussed professions. Guides others on approaches to understand user stories. Identifies and engages with users / stakeholders to collate user needs evidence, and understands and defines research which fits user needs.
  • Systems Integration (DDaT)
    Able to build and test simple interfaces, or can work on more complex integration as part of a wider team.
  • Communicating Analysis and Insight (DDaT)
    Understands the appropriate media to communicate findings. Shapes and shares communications cognisant of the audience. Able to give tactical recommendations
  • Experience of GDS principles;
  • Experience of interaction development for Apps would be advantageous;
  • Some experience of sketching, prototyping and iterative design;
  • Some experience of working in a multidisciplinary team;
  • Some experience of using a user-centred design approach;
  • Some experience of explaining design decisions and communicating ideas clearly
  • Some experience of handling constructive criticism and constructively reviewing other 's work;
  • Some experience of working at pace in an agile environment;

It would also be good if you had:

  • Public sector experience OR experience in a large scale private sector organisation