Digital User Researcher at Department for Work & Pensions, Remote, 6 Months, £Contract Rate

  • Contract Spy
  • 1882 Connemara Dr, Atlanta, GA 30341, USA
  • Jan 12, 2021
6 Months or more

Contract Description


Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As Digital User Researcher you will: 

  • Independently plan and carry out research from preparation through to sharing of research outcomes
  • Make use of the most appropriate research methods and tools to turn research insights into recommendations that align with the team’s goals and/or delivery outcomes.
  • Communicate with the users
  • Present the research findings to help gain consensus and take action based on research findings

You’ll be/ have:

  • Experience of and can apply basic user research methods
  • Experience aligning user research activities to inform decision making and action
  • The ability to design services and make decisions to meet user’s needs
  • The ability to use quantitative and qualitative data about users to turn user focus into outcomes
  • Experience working in a large complex environment, preferably within Government
  • GDS knowledge

It would also be good if you had:

  • Public sector experience in a large Government organisation