Service/Interaction Designer at Dept of Health and Social Care, Remote, 6 Months, £Contract Rate

  • Contract Spy
  • 1882 Connemara Dr, Atlanta, GA 30341, USA
  • Jan 08, 2021
6 Months or more

Contract Description

Service/Interaction Designer (Inside IR35)

We are currently recruiting for a Service/Interaction Designer for a Government Organisation

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.


As a Service/Interaction Designer, you will: 

  • Work with service managers and programme directors to develop design concepts
  • Make important decisions based on research and understand how this research impacts others
  • Help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope
  • Listen to the needs of technical and business stakeholders, and interpret them clearly for both audiences
  • Understand how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches
  • Identify constraints and can communicate about these and work within them
  • Build consensus between services or independent stakeholders
  • Identify problems or issues in the team dynamic and rectify them
  • Define strategies and policies, providing guidance to others on working in the strategic context
  • Evaluate current strategies to ensure business requirements are being met and exceeded where possible are experienced in meeting the needs of users across a variety of channels
  • Bring insight and expertise in how user needs have changed over time to ensure these are met by the business


You’ll have:

  • Experience designing and prototyping digital services using GOV.UK and/or NHS.UK design systems
  • Experience in identifying, designing and validating new, accessible design patterns and components for those systems.
  • Experience in creating and validating a dynamic prototype
  • Experience looking at strategic service design end to end