Senior Digital User Researcher (Inside IR35) at Department for Work & Pensions, Manchester, 5 Months, £Contract Rate

  • Contract Spy
  • Manchester, UK
  • Oct 16, 2020
up to 6 Months

Contract Description

We are currently recruiting for a Senior Digital User Researcher for one of our Government Organisations and Contracting.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.


As Senior Digital User Researcher, you will: 

  • Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment
  • Manage business relations with usability and market research agencies to support necessary research processes.

You’ll have:

  • Experience in taking a lead User Researcher role within a team
  • Ability mentoring junior research colleagues; managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating
  • Worked within an agile project environment, and maintaining effective performance in difficult and challenging circumstances; quantitative research
  • Proven experience of gathering user requirements for web-based services; managing, executing and analysing usability test and research sessions; working in an agile development environment
  • Experience across web content, tools and transactional services, especially those with complex user journeys.
  • Experience within a research and digital environment.


It would be great to also have:

  • Degree in HCI/Usability/Cognitive Psychology/Market Research or related field