OSS Engineer at Genesis Technology Services Limited, Slough, £Contract Rate

  • Contract Spy
  • Slough SL1, UK
  • Oct 14, 2020
Duration not stated

Contract Description


As a technical Senior Analyst, your primary function will be to maintain the high fault resolution & availability targets demanded by the business. You will be responsible for pro-actively monitoring and maintaining the system(s) under your remit, resolving internal customer issues, as well as assisting in the delivery of upgrades to these systems to support the continuing network evolution. You must be reliable, resilient and a true team player: the kind of person who takes ownership of customer issues, finds solutions and champions a 'right first time' approach.

These systems consist of:

  • Ericsson Core OSS-RC/ENM
  • Ericsson SO.EM
  • Huawei U2000
  • Ciena One Control
  • SIAE NMS5
  • Ericsson RAN OSS-RC/ENM (Managed Service)
  • Nokia NETACT (Managed Service)
  • Nokia SAM (IUB) (Managed Service)
  • Juniper Junos Space (Managed Service)


Responsibilities:

  • Interpretation and management of Networks Element Management team project deliveries with full end to end responsibility for implementation, evaluation and improvement plans.
  • Working against agreed KPIs.
  • Maintain an advanced level of knowledge on defined Networks Element Management systems and associated business processes to ensure the best customer solution.
  • Provide visibility of delivery plans and results to both internal and external business partners.


Skills

Essential skills

  • Network Element awareness related to vendor products mentioned above.
  • Unix Administration (Solaris part 1 & 2, HP UX and Linux)
  • Ericsson OSS-RC / ENM system administration
  • Ericsson SO.EM system administration
  • Huawei U2000 system administration
  • Ciena system administration
  • SIAE NMS5 system administration
  • Nokia NetAct awareness
  • Nokia SAM (IUB) awareness
  • Junos Space awareness
  • Effective people management skills and ability to motivate and drive performance.
  • Change, Incident and Problem Management awareness.
  • Effective self-management skills.
  • Good communications skills.
  • Strong planning, organisation and prioritisation skills.
  • Good interpersonal skills.
  • Flexibility to work extended and unsociable hours, travel between key O2 Sites.


Desirable
IT Infrastructure Library (ITIL) Foundation Certificate.