Change Manager at Linklaters, London, £Contract Rate

  • Contract Spy
  • London, UK
  • Oct 08, 2020
Duration not stated

Contract Description

Linklaters is a leading global law firm, undertaking the most important, challenging and complex assignments for the world’s foremost companies, financial institutions and governments. We recruit and develop exceptional people empowering them to do and think differently. We serve our clients as a team, with a common focus on innovation, efficiency and agility.

Role Purpose

We are looking for an experienced Change Manager to support the delivery of a new global Document Management System within the Firm.

As the Change Manager, you will play a key role in ensuring one of the largest programmes within the Firm’s portfolio is successfully implemented and is well received by the users; delivering increased adoption and usage of the system.

Among your responsibilities, you will create and implement change management strategies, change impact assessments and change plans that will achieve maximum adoption and usage of the new DMS and minimise any resistance.

Key Dimensions and skills

  • Apply a structured methodology and lead change management activities
  • Complete change impact assessments and develop the programme’s change management strateg
  • Help build the programme’s Firmwide network of change champions
  • Help maintain the programme’s stakeholder analysis matrix
  • Identify cultural / behavioural change management issues (e.g. resistance to change)
  • Identify, analyse, prepare risk mitigation tactics
  • Engage stakeholders to understand change impacts and associated benefits, monitor adoption of change through analysing usage metrics, support / make recommendations on how to overcome areas of resistance and regularly share knowledge / lessons learned
  • Support communication efforts (including communications planning and development of communication tools and materials)
  • Continuously identify training requirements for the new DMS learning across the firm and lead on solutions to meet these, utilising internal expertise e.g. L&D Team, where necessary
  • Support organisational design and definition of roles and responsibilities
  • Support and input into programme deployment planning activities and integrate change management activities into the programme plan
  • Evaluate and ensure user readiness
  • Engage and manage the programme’s stakeholders and Firmwide community of change champions

Training and experience

  • 5+ years’ experience of delivering large scale, multi-functional, multi-geography change within a world-class organisation
  • Change management certification (desired)
  • Experience in legal sector
  • Experience with upgrades or implementations of Document Management Systems
  • A solid understanding of behavioural change in people
  • Experience and knowledge of change management principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Acute business acumen and understanding of organizational issues and challenges
  • Understanding of impact of different cultural / local issues, whilst keeping focus on global nature of solution


  • Confident in communicating at any level of the organisation and with external parties
  • Able to establish and maintain strong relationships
  • Able to influence others and move toward a common vision or goal
  • Supportive and collaborative
  • Able to give direction and make decision


  • Highly articulate with excellent presentation skills
  • Flexible and adaptable; able to work in ambiguous situations
  • Team player, and sensitive to team dynamics
  • Can work under pressure and remain calm in such situations
  • Clear thinker and tenacious in achieving objectives
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solver and root cause identification skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Job Offer Scams

Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name. Genuine emails from Linklaters only use the domain of “”. We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at

Pre-joiner screening

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.

Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual’s ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.