ITIL Service Architect at Mosaic Island, London, £Competitive Rate

  • Contract Spy
  • London, UK
  • Sep 14, 2020
6 Months or more

Contract Description

Service Architect - ITIL, B2B, Government

Remote/London, 2 years

Mosaic Island are experts in Design and Assurance of complex IT change - from strategy through to delivery -enabling our clients to accelerate and exceed their business ambitions with confidence.

We are currently seeking a supplier to provide us with Service Architecture services into our government client. You will be responsible for creating comprehensive and efficient service design that reuse existing capability, incorporating business requirements, wider standards and Enterprise Services capabilities and you'll be an SME for service architecture. You'll create detailed plans for integrating the services into existing architecture and identify best practice and any new technology options.

Key Requirements for the Service Architect:

  • ITIL V4 - Expert or Master Certification preferable
  • Evidence of strong process, technical and team leadership skills, with a passion for delivering leading edge and innovative solution design
  • Previous experience in a Service Architect role within central government would be highly beneficial
  • Experience working in complex environments with multiple technologies, suppliers and complex teams
  • Management & delivery of complex B2B service solutions, including defining B2B standards, owning and contributing to the technical roadmap and strategy
  • Experience in anticipating and advising on future technology changes
  • Excellent communication skills


Please note that you will be required to obtain SC Clearance before starting if you do not currently hold it.

Current working arrangements are remote, however locations will be across London once office working returns.