IT Operations Manager at prosource.it, Aberdeen, to end 2020, £Contract Rate

  • Contract Spy
  • Aberdeen, UK
  • Sep 07, 2020
up to 6 Months

Contract Description

Prosource.it is searching for an experienced IT Operations Manager to join us on a temporary basis (until year end) in Aberdeen. As IT Operations Manager you will closely monitor IT delivery, deal with operational IT requests and support the IT director. You will have previous extensive large enterprise experience, and a proven track-record managing key relationships in a customer facing position.

What you'll do

  • Closely monitor IT delivery Infrastructure projects and "business as usual " IT Operations across a range of IT infrastructure, ensuring that Service Level Agreements are being met and any issues affecting delivery are resolved quickly
  • Manage the day to day operations across IS operations
  • Design and implementation of services, strategy and processes
  • Oversee internal IT systems

What to bring

  • Background in IT Operations, IT Management/Service Delivery, within a large enterprise IT infrastructure environment
  • Strong staff management and development skills
  • Ability to be hands-on when required
  • High standards of delivery and attention to detail
  • Experience of managing people in fast-paced support environments
  • Able to handle and prioritise multiple issues
  • Experience of incident and problem management
  • The ability to clearly demonstrate effective stakeholder/relationship management skills and the ability to interact and communicate effectively across all levels of the organisation
  • Ability to adapt to different and emerging technologies and systems
  • Good understanding of IT services and the ability to translate them into service offerings for an IT and non- IT audience
  • Ability to act promptly and decisively when problem solving
  • Self-supporting and proactive
  • Motivational and supervisory skills
  • Excellent customer service skills
  • Excellent organisational skills
  • Ability to multi-task effectively
  • ITIL certification or ITIL environment exposure
  • Experience in PMP or PRINCE2 beneficial

About us

prosource.it is a managed IT services provider focusing on infrastructure, operational and project requirements across the corporate enterprise market. Our global office presence extends from Aberdeen and London in the UK to Houston, Calgary and Dubai. We have a workforce of +500 staff and contractors worldwide and continually have opportunities in challenging and rewarding roles.

We are committed to recognising and rewarding hard work and offer a competitive benefits package which includes but is not limited to private medical and dental insurance, group life assurance and training and development for all our staff.

www.prosource.it

We can only consider candidates who are legally entitled to work in the UK at the time of application.

Reference ID: 982

Contract length: 4 months

Job Types: Full-time, Temporary, Contract

Schedule:

  • 8 hour shift