Voice Core Project Manager at Connect44 Ltd, Reading, £Contract Rate

  • Contract Spy
  • Reading RG1, UK
  • Sep 04, 2020
Duration not stated

Contract Description

Voice Core Project Manager

  • Manage the Impact Assessment Process for all new Work Requests received from the programme within the agreed SLA.
  • Ensure Projects are delivered in accordance with customer project methodologies as required.
  • Build and maintain professional & open relationships with the customer
  • Actively participate in Customer Project Steering calls and Programme reporting meetings & calls.
  • Develop & maintain processes & procedures for all activities within the domain and interfaces to other managed service domains (planning and operations teams).
  • Drive continuous improvements to the quality and efficiency of delivery
  • Produce Key Measures and other data as appropriate to measure the delivery of Projects
  • Produce & present regular reports to internal & Customer management
  • Actively participate in the service management team, taking shared responsibility with other managers to successfully deliver & improve the overall customer SLAs.
  • Ensure all customer work requests/changes are documented & agreed with the customer and that all work done is recorded for audit purposes.

Experience and qualifications

  • 3 years experience of team leadership
  • 3 years experience of delivering technical telecoms projects and programmes.
  • Good high level understanding of mobile Voice Core Networks including IMS
  • Good high level knowledge of telecoms networks and associated OSS and IT systems.
  • Good high level knowledge of the telecoms technologies in Core network, Transmission and the Radio Access Network.
  • Experience of working across a complex organisation with an ability to develop forward plans and continuously achieve high performance
  • Successful at developing and managing relationships across organizational levels.
  • Able to win the trust of customers in challenging and changing circumstances.
  • Experience working with Telefonica preferable but not essential.
  • Experience of management of third party relationships.