Outcome-focused customer-centric Technical Project Manager with broad and deep delivery experience to drive faster delivery of customer value against our strategic Product and Customer Roadmap.
You will work in a dynamic environment with Technology, Customers, Partners as well as members other Callsign departments.
You will report to the VP of Delivery
Essential Duties and Responsibilities
Work with global cross-functional teams (Customer Account Management, Product Management, Engineering and Support) to deliver Callsign solutions to our customers.
Detailed planning, monitor and control of the delivery schedule to deliver customer requirements against committed scope and timelines.
Remove blockers and drive prompt resolution of defects raised in pre-production environments
Ensuring robust processes are in place across the e2e delivery lifecycle (demand management, delivery planning, change and release management and transition to BAU support)
Develop, cultivate and maintain effective working relationships across internal Callsign teams.
Required Knowledge / Experience
Excellent written and spoken communicator in a range of situations
Proven track record in successful project delivery, managing technology teams and interfacing to the business/customer – ideally in financial services or digital security
Substantial experience of leading delivery in Agile and DevOps development environments to build high quality, innovative applications
Solid knowledge across the full service management lifecycle and ITSM principles and standards.
Nice to have
Knowledge of relevant technologies, such as cryptography, databases, web applications, network protocols and network security.
Familiar with industry standards such as: OpenID Connect, SAML, OAUTH
Understanding of how IT security products are applied in the market to address needs such as identity management, identification, authentication, digital signing of transactions, single sign-on, access control, non-repudiation, privacy and confidentiality.
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