Incremental Group is a high growth digital technology business. We are looking for a Cloud Engineer to join our highly technical Cloud team that provide a comprehensive set of services for the full lifecycle of cloud solutions covering pre-sales, solutions architecture, cloud migration, installation, configuration and ongoing 3rd line support.
The Cloud Consultant is responsible for a combination of project work which involves the implementation and support of Microsoft Azure and Microsoft 365 cloud solutions. The Cloud Consultant is also responsible for adhering to company policies and procedures that help to ensure system reliability, availability and performance.
You will work on 3rd line support tickets for cloud technologies escalated from the Service Delivery Team and to resolve these in a timely and professional manner according to the customer service level agreements.
As Cloud Consultant you will have ownership of project tasks, incidents and problems and work under your own initiatives. You will frequently work with other Cloud team members and other business units to deliver quality services to our customers.
You will work well independently and as part of a team and demonstrate a good track record implementing and supporting on-premise and cloud -based IT solutions.
You will have a professional approach with good problem solving skills, excellent communication, ability to maintain good documentation and processes, adaptability, a willingness to learn and to teach. You have a professional approach with good problem-solving skills, excellent communication, adaptability, a willingness to learn and to teach.You have the ability to maintain good documentation and processes.You have experience with the following technologies;
·Strong and demonstrable experience in Microsoft Azure and Microsoft 365 cloud technologies from both a project delivery and day to day support perspective;