Exception is currently looking for a Service Design Lead to join an existing team in Glasgow.
This will be working with a key client on a programme to fulfil service design work with internal and external users to redesign processes and digital services.
The role will be a mix of hands-on practical delivery and strategic consultancy on the design of services. Service design and delivery will be focused on evidence-based and user-centred outlooks.
Candidates will have experience of user focus, prototyping and stakeholder engagement, developing design concepts and providing high level service design advice.
The role will involve designing the end-to-end journey of multifaceted services which will include products transactions and content across digital and offline channels.
Experience of working within the Public Sector or with Public Sector clients would be an advantage.
Exception is a Digital Solutions company that helps customers transform digitally and realise their opportunities so their businesses can reach new horizons. Our services include DevOps, Agile Software Development, Programme & Assurance, Intelligent Client & Cloud Transformational services.