M4, an IT Solutions Delivery Practice, is a forward-thinking SME with an established UK client base. As the next stage in our expansion plan, we require the services of consultants with experience in Service Management accrued either during transition, transformation or dis-aggregation programmes to join an already deployed M4 consulting team.
Our client is undergoing a significant and long-term change programme transitioning from an outsourced ICT to a hybrid external/self-managed multi-source environment.
You will assist with reviewing current capability, gap analysis, and the planning of new operating models and ongoing service improvements.
Skills and Experience:
You must have good experience in a strong selection of the following: