Service Transition Project Manager at M4 Digital Group Ltd, North West England, 12 Months, £Market Rate

  • Contract Spy
  • North West England, UK
  • Feb 14, 2020
6 Months or more

Contract Description

About us

M4, an IT Solutions Delivery Practice, is a forward-thinking SME with an established UK client base. As the next stage in our expansion plan, we require the services of consultants with experience in Service Management accrued either during transition, transformation or dis-aggregation programmes to join an already deployed M4 consulting team.


Our client is undergoing a significant and long-term change programme transitioning from an outsourced ICT to a hybrid external/self-managed multi-source environment.

You will assist with reviewing current capability, gap analysis, and the planning of new operating models and ongoing service improvements.

About you

  • Pragmatic and professional
  • Excellent communication skills with the ability to communicate ideas to senior executives
  • A skilled negotiator able to engender consensus
  • Experienced in organising and running workshops
  • Self-motivated with an eye for detail

Skills and Experience:

You must have good experience in a strong selection of the following:

  • Service Transition
  • Incumbent Management
  • Strong commercial background
  • SIAM transition projects
  • Good supplier management experience
  • Good vendor cut over/transition experience
  • transition experience; service strategy and operating models
  • Managing SLA's
  • Writing and presenting clear documentation
  • Planning for new operational model introduction (desirable)
  • Commercial Framework Management (desirable)
  • Project Manager accreditation (desirable)


  • Preferred SC but BPSS as a minimum