Business Readiness Lead at Ecclesiastical Insurance, Gloucester, 6 Months, £Contract Rate

  • Contract Spy
  • Gloucester GL1, UK
  • Jan 16, 2020
6 Months or more

Contract Description

Business Readiness Lead/ Change Management Project manager

Location: Gloucester

Duration: 6 month contract

Role Purpose

To ensure that all Horizon changes and releases are understood, that users are prepared to adopt the new ways of working ,that business processes, working practices, systems and support structures across the business are adjusted in order to drive tangible and non-tangible business benefits.

Key Accountabilities

·Identifying what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits.

·Planning and delivery of effective change management alongside other elements of the programme

·Ensuring that each business area is sufficiently prepared for the impact of the new ways of working and that there is sufficient support and resource available to operate in a ‘business as usual’ state

·Ensuring full adoption of the new ways of working and reinforcement to build future learning

·Ensuring that business stability is maintained during the transition and that the changes and new capabilities are effectively embedded and established

·Working with operational managers to embed changes within the business.

·Delivering change management activities to ensure ongoing stakeholder and user engagement.

Implementing approaches to ensure the delivery of business benefits from Horizon

·Documenting and embedding the approach to Business Readiness and Change management for use in further releases/projects

Activities will include :

  • Plan business change activities for the project
  • Deliver and implement Horizon Change approach plan and strategy
  • Training Needs Analysis strategy and plan
  • Capture, track and update benefits profiles
  • Appropriate change impact assessment work
  • Business Readiness activities
  • Stakeholder Engagement and management approach
  • Lead the transition to BAU
  • Reporting, planning, managing to plan, managing risks/issues, appropriate escalation
  • Managing training development and delivery
  • KPI development for Go Live
  • Coordination with User Acceptance testing managers
  • Ongoing support structure and continuous improvement plans identified

Knowledge, Skills and Experience

·Extensive experience of managing change in a similar programme and / or organisations

·A solid understanding of how people can be supported through change and the change process

·Extensive knowledge of change management principles, methodologies and tools

·Ability to establish and maintain strong relationships with the team and key stakeholders

·Flexible approach to working, comfortable navigating through ambiguity and adjusting priorities to meet demanding deadlines and business needs

·Problem solving and root cause identification skills

·Able to work effectively at all levels in an organisation

·Must be a team player and able to work collaboratively with others

·Familiarity with project management approaches, tools and phase of the project lifecycles


·Change management certification, eg Prosci

·Project Management certification

·Insurance experience

To apply, please email your CV and cover letter to us.

Early applications are encouraged.