Unica CRM Consultant at Merkle One, London, £Contract Rate

  • Contract Spy
  • London, UK
  • Dec 04, 2019
Duration not stated

Contract Description

Job Description

The Role

An exciting opportunity has arisen for a Unica Consultant to join our renowned Campaign Delivery team to help support a growing campaign client list. As a Unica Consultant, you will provide campaign build and execution support, best practice campaign consultancy as well as provide planning support. This role offers an existing Campaign Executive a chance to take on a more varied campaign role and to work with a wide range of clients across many industry sectors.

Life as a Unica Consultant at Merkle

This team works with multiple client brands to deliver insight driven relationship-marketing programmes, specifically campaigns using HCL (IBM) Unica Campaign. It offers an excellent opportunity for the right individual to build excellent knowledge and understanding of CRM programmes.

As a Unica Consultant, you will offer support to clients in the following remit:

  • Working in a flexible manner to cover all of the clients campaign requirements within the schedule
  • Completing accurate data briefs that reflect the requirements of the campaigns
  • Build and extraction of campaigns, on time, to schedule and with no errors
  • Performing Quality Assurance on campaign extracts
  • Raising any issues with the underlying data and working with the Development team to resolve them
  • Working with Client Managers on campaign design, campaign briefs and journey planning
  • Data design data requirements and availability to support campaign execution
  • Campaign operations stage gate best practice campaign process adoption Campaign execution build, test, QA, deliver, measure
  • Governance and control QA, testing, proofing, peer review
  • Youll input to and build up your best practice consultancy skills reading industry news, learning optimisation techniques and following changes to data protection laws, etc.


What we are looking for in you

  • 3+ years experience of manipulating, segmenting and selecting data through a marketing campaign tool or database e.g. HCL (IBM) Unica Campaign in a client or agency environment
  • Experience of managing complex multi-channel, multi-wave data driven campaigns
  • Good understanding of relational data and database marketing, campaign and reporting tools
  • Good understanding of campaign reporting
  • Excellent written/verbal communication and time management skills
  • Be able to mentor and support junior resources
  • Ability to pick up technical systems quickly with an aptitude and keenness to learn new technologies
  • Excellent organisational skills to deliver against the required deadline
  • Excellent attention to detail and appreciation of need to follow process/treat data securely
  • Good team working skills with the ability to work collaboratively and flexibly

Additional Information

At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas as this time.

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas at this time.As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.