IT Assurance Manager (12 month Contract)

• Job Reference hbuk/TP/158/2778
• Contract Type Day Rate Contractor
• Closing Date 13 September, 2026

The opportunity 

The IT Assurance Manager supports UK Technology Operations (UKTXO) in meeting technology assurance, regulatory and governance requirements. The role works across service management, infrastructure and change teams to coordinate assurance activities, support regulatory submissions, and ensure evidence is available to demonstrate compliance with internal policies and external regulatory expectations.

Key responsibilities 

• Assurance & Regulatory Coordination - 

  Coordinate technology assurance activities across UKTXO. Managing responses to internal and external assurance requests and tracking to completion. 

• Regulator and Scheme Assurance Assessments - Coordinate annual assurance activities relating to payment schemes including: CHAPS, LINK , and Confirmation of Payee (CoP). 

• Control Standards & Governance - Coordinate the annual control standard reviews with UKTXO control owners, supporting in understanding control requirements and their applicability 

• Support control owners in identifying appropriate evidence to demonstrate that controls are designed and operating effectively 

• Support system owners in reviewing and completing system classification templates in maintaining accurate system information 

• Project & Change Assurance - Provide assurance support for technology projects and material changes by: 
  
  - identifying assurance requirements 
  
  - supporting control documentation 
  
  - coordinating governance activities 
  
  - supporting project readiness 
  
  - reviewing assurance artefacts before implementation 
  
  - support SMF attestation activities by coordinating UKTXO inputs, evidence, and action tracking.

• Operational Assurance:- Support assurance activities relating to operational technology processes including: 
  
  - Incident Management 
  
  - Change Management 
  
  - Infrastructure Operations 
  
  - IT Resilience controls 

• Support development of Key Control Indicators (KCIs) and Key Risk Indicators (KRIs) where required and help the team with the management reporting. 

• Risk & Assurance Coordination - Coordinate assurance activities across UKTXO.

• Continuous Improvement - Support improvements to assurance processes by: 
  
  - reducing duplicate assurance requests 
  
  - improving evidence reuse 
  
  - standardising templates 
  
  - improving documentation 
  
  - simplifying assurance processes where appropriate 

What we’re looking for

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Experience in IT Assurance, IT Risk, IT Audit or Technology Governance.

• Understanding of banking technology controls.

• Knowledge of IT control frameworks.

• Experience supporting audits or regulatory activities.

• Strong stakeholder management skills.

• Excellent written documentation skills.

• Ability to coordinate activities across multiple teams.

• Strong organisation and planning skills.

• Knowledge of payment schemes.

• Experience with technology infrastructure or service management.

• Familiarity with FCA/PRA regulatory expectations.

• Professional Certification (e.g. CISA, CRISC, CCSP) or equivalent experience in IT assurance, risk, and security.