Business Analyst (POS/Simphony) at Test Yantra Software Solutions Private Limited, Dunstable, £250-£320 per day

Business Analyst - POS/Simphony

Project Overview

We are seeking an experienced Business Analyst to lead process flow documentation and analysis for a comprehensive F&B restaurant transformation initiative. This critical role will focus on streamlining Point of Sale (POS) system upgrades and optimizing the Procure-to-Pay cycle to enhance operational efficiency across our restaurant operations.

Key Responsibilities

Process Documentation & Analysis

• Document detailed process flows using industry-standard methodologies (BPMN, swimlane diagrams, flowcharts)
• Map end-to-end Procure-to-Pay processes from vendor onboarding through payment reconciliation

POS System Transformation

• Analyze current POS system capabilities and limitations across all restaurant locations
• Document order management workflows from customer interaction through kitchen operations
• Map payment processing, inventory integration, and reporting workflows
• Document staff training requirements and change management procedures

Procure-to-Pay Optimization

• Map current procurement processes including vendor management, purchase requisitions, Invoicing, Invoice matching, approvals, and payments
• Document invoice processing and payment authorization procedures
• Design streamlined P2P processes aligned with industry best practices

Stakeholder Management

• Conduct interviews and process observation sessions across multiple stakeholder in Operations, Finance, Supplychain and other teams
• Collaborate with IT teams to ensure technical feasibility of proposed solutions

Required Qualifications

Essential Experience

• Minimum 5 years of business analysis experience, preferably in retail/hospitality sector
• Proven track record in process documentation and business process improvement
• Knowledge of Procure-to-Pay processes and best practices

Technical Skills

• Proficiency in process modeling tools (Visio, Lucidchart, or similar)
• Experience with requirements gathering and documentation methodologies
• Understanding of ERP systems and procurement modules

Job Type: Freelance

Pay: £250.00-£320.00 per day

Experience:

• Business Analyst: 5 years (required)
• POS/Simphony: 5 years (required)
• Hospitality/retail domain: 5 years (required)