Senior Digital Business Analyst at Home Office, Liverpool/Remote, 6 Months, £Contract Rate

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government's plan for a stronger, fairer, outward-looking and united Britain.

The Home Office covers three systems Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public. These are difficult areas that can rapidly change in the global environment we work in - this makes us one of the most exciting and stimulating government departments in which to work.

Job Purpose:

This SEO Business Analyst role will be expected to be in place until 1 April 2026. The Business Optimisation Programme has identified 90 potential processes for review to date, with more functional areas still to examine, and these will now need validating and mapping out to help identify the baseline (as is) and the associated pain points within those processes.

Once the pain points are captured these pain points will then need to be translated into user needs and then mapped to potential change recommendations to support the identification of opportunities for efficiencies.

To do this at pace and build momentum in the programme to support delivery of efficiencies, there is a requirement for specialist business analyst support. There is a need to prioritise, create a plan, and agree an approach for completing this activity using agile techniques and lean methodologies.

As a Senior Digital Business Analyst, your main responsibilities will be:

• Advising on the approach to identify, investigate, prioritise and analyse complex problems and opportunities within a large volume of processes across the entire organisation to deliver cost efficiencies, increased productivity and achieve efficiency targets.
• Identify the range of business analysis activities required to undertake a process improvement exercise and create a plan for how all of the processes can be looked at, mapped and analysed.
• Work using a mixture of agile and waterfall techniques and lean methodologies that enable the team to deliver DMAIC projects.
• Leading on the modelling of processes, systems and data at varying levels of detail or complexity. Mapping out the processes to identify the baseline (as is) and support the identification of opportunities.
• Making recommendations that could span across people, process or Technology to deliver cost efficiencies and increased productivity including quantifying potential benefits.
• Developing and maintaining relationships with key stakeholders, applying communication strategies to build relationships, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs.

You 'll have:

• Relevant experience and/or training in leading process improvement and continuous improvement and applying techniques and methodologies such as Lean, Six Sigma etc.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident 

As a member of the Disability Confident Scheme, the Home Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

The Home Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.