Program Manager (Telecom or Media) at Pyramid Consulting Europe Ltd, Osterley, 6 Months, £Negotiable Rate

6 Months or more Information Technology Management

Contract Description

Responsibilities

Partnerships Roadmap, Programme & Project Management

Aggregate and present a consolidated roadmap of partnership initiatives for Showmax, providing stakeholders with clear visibility and understanding of delivery status.

Raise and manage program and project risks, issues, actions, and dependencies with stakeholders to ensure robust delivery planning and execution.

Partnerships Delivery Governance

Establish and enforce partnerships delivery governance, internally within Global Streaming and externally with Showmax and third-party partners.

Support Showmax monthly roadmap reviews, as well as bi-weekly delivery board meetings to maintain alignment across all stakeholders and project streams.

End-to-End Plans & Cross-Functional Leadership

Create and maintain end-to-end program and project plans to support partnerships delivery, collaborating with product, architecture, engineering, and delivery teams across Global Streaming, Showmax, and third-party partners to integrate key milestones, activities, dependencies, and overall timelines.

Collaborate with QA, Product, Proposition and trials teams to ensure outputs are rigorously tested before deployment, maintaining a high standard of quality.

Strive for continuous improvement in partnership processes and procedures, identify, propose and implement changes to ensure a productive and effective organization.

Serve as a point of escalation for Showmax's partnerships roadmap, providing guidance and support to resolve any critical risks or issues.

Stakeholder Communication and Reporting

Facilitate clear, effective communication and regular reporting on progress, tailored to stakeholders at all levels of the organization, internal and external.

Ensure partnerships reporting is integrated with and fulfils wider Showmax, Syndication, and Global Delivery reporting obligations.

Quality Assurance and Continuous Improvement

Basic Qualifications:

6+ years program or project management experience in a telecommunications, media, or technology company managing large scale, complex programs of work.

Educated to bachelor's degree level or equivalent, background in technology or engineering a significant plus; relevant project or program management qualification.

Strategic and pragmatic with excellent written and verbal communications skills, with the ability to tailor to all levels of an organization.

Strong self-starter, able to come up to speed quickly and contribute to a diverse set of technical areas, without requiring significant oversight and direction.

Ability to effectively present ideas and key insights in all communications with senior leadership teams.

Strong leadership skills with the proven ability to coordinate and influence team members from multiple internal departments and external vendors, including those outside of direct purview.

Pro-active approach to delivery, identifying and neutralizing threats to success; positive approach to addressing conflict.

Calm under pressure, flexible to changing circumstances and able to make quick and rational decisions and maintain the focus of the team.

Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver on our promises.

Good working understanding of media technology systems; able to have meaningful discussions with technology experts.

Ability to take complex technology discussions and break them down for non-technical groups.

Broad knowledge of program and project management and agile methodologies applied in diverse or hybrid working environments.

Proven ability to work across a broad range of initiatives and maintain continuity at scale.

Hands-on experience utilizing industry leading issue tracking and collaboration tools (eg Airtable, Jira, Confluence, Slack)

Good understanding of the global media landscape, and technology's influence.

Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership.

Desired Experience and Qualifications:

Industry and subject matter expertise within telecommunications, media and technology

Digital/OTT experience spanning digital product and/or platform delivery, including international expansion a considerable plus

Demonstrable experience delivering technology change within digital/OTT, including AVOD, SVOD, TVOD and PVOD

Previous experience working with globally distributed teams, a considerable plus

MS/BS/MBA strongly preferred.